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- Tasks: Provide expert support for Azure environments and resolve technical incidents.
- Company: Join a dynamic Managed Service Provider focused on innovative cloud solutions.
- Benefits: Enjoy hybrid working, 25 days holiday, and paid Microsoft training.
- Why this job: Be part of a fast-growing team with exposure to cutting-edge technology.
- Qualifications: Experience in 3rd line support and strong Azure knowledge required.
- Other info: UK passport holders only; flexible office days in Gloucestershire.
The predicted salary is between 55000 - 60000 £ per year.
Azure 3rd Line Engineer (Managed Service Provider) Job Title: Azure 3rd Line Engineer Salary: £55,000 £60,000 DOE Role Overview We are looking for an experienced and highly skilled Azure 3rd Line Engineer to join our technical team within a dynamic and fast-paced Managed Service Provider (MSP) environment. This role will focus on advanced support of Microsoft Azure-based solutions for multiple clients across a range of industries. Key Responsibilities Provide expert 3rd line support for Microsoft Azure environments, hybrid cloud systems, and core infrastructure services. Respond to and resolve escalated technical incidents and service requests Monitor and maintain the health, performance, and security of cloud and hybrid systems. Implement and support identity and access management using Azure AD, conditional access, and MFA. Work closely with the Projects and Security teams on cloud deployments, patching strategies, and compliance (e.g. Cyber Essentials Plus, ISO 27001). Liaise with vendors and escalate issues where necessary to Microsoft or third-party support teams. Support the technical enablement of junior staff and provide mentoring when required. Essential Skills & Experience Proven experience in a 3rd line support or infrastructure engineer role within an MSP or IT service provider environment. Strong knowledge of Azure services, including VMs, Azure Landing Zone, Storage (Block storage, file storage, Azure Files, Azure Data Lake Storage) Scripting and Automation: Azure CLI & Terraform Expertise in Windows Server (2012/2016/2019/2022) administration and Active Directory. Experience with PowerShell scripting for automation and system administration. Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, firewalls, VPNs, and routing. Knowledge of RMM tools and ticketing systems such as Autotask, ConnectWise, or similar. Excellent documentation, customer service, and troubleshooting skills. MSP experience is essential for this role Benefits Up to £60,000 DOE Hybrid working environment with flexibility (1-2 days a month in the office in Gloucestershire) 25 days holiday plus bank holidays Paid Microsoft training and certification paths Private health insurance and pension contributions Regular team socials & and personal development support An inclusive and fast-growing MSP team with exposure to cutting-edge tech **Our client cannot provide sponsorship so applicants must be UK passport holders. TPBN1_UKTJ
Azure 3rd Line Engineer employer: Set2Recruit
Contact Detail:
Set2Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Azure 3rd Line Engineer
✨Tip Number 1
Familiarise yourself with the latest Azure services and features. Being up-to-date with Azure's offerings will not only help you in interviews but also demonstrate your commitment to continuous learning, which is highly valued in a fast-paced MSP environment.
✨Tip Number 2
Network with professionals in the Azure community. Attend local meetups or online webinars focused on Azure technologies. This can provide you with insights into industry trends and may even lead to referrals for job openings.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved complex technical issues. Be ready to explain your thought process and the tools you used, as this will showcase your problem-solving skills and experience in a 3rd line support role.
✨Tip Number 4
Highlight your experience with scripting and automation tools like PowerShell and Terraform during conversations. These skills are crucial for the role, and demonstrating your proficiency can set you apart from other candidates.
We think you need these skills to ace Azure 3rd Line Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in 3rd line support and your expertise with Azure services. Use specific examples that demonstrate your skills in managing cloud environments and troubleshooting technical issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a Managed Service Provider environment. Mention your familiarity with Azure technologies and how your previous roles have prepared you for this position.
Highlight Relevant Skills: In your application, emphasise your knowledge of scripting and automation tools like Azure CLI and Terraform, as well as your experience with Windows Server and Active Directory. This will show that you meet the essential skills required for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a technical role.
How to prepare for a job interview at Set2Recruit
✨Showcase Your Azure Expertise
Make sure to highlight your experience with Microsoft Azure services during the interview. Be prepared to discuss specific projects you've worked on, particularly those involving VMs, Azure Landing Zones, and storage solutions.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've resolved complex technical incidents in previous roles. This could involve discussing your approach to troubleshooting and the tools you used, such as PowerShell or Azure CLI.
✨Familiarise Yourself with Compliance Standards
Since the role involves working with compliance frameworks like Cyber Essentials Plus and ISO 27001, brush up on these standards. Be ready to explain how you've implemented security measures in past projects.
✨Emphasise Team Collaboration
As this position requires liaising with various teams, be prepared to discuss your experience working collaboratively. Highlight any mentoring roles you've taken on and how you've supported junior staff in their development.
