HR CASE MANAGER

HR CASE MANAGER

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert HR advice and manage complex employment cases across the UK.
  • Company: Join a top-rated company that values its people and customers.
  • Benefits: Enjoy 25 days holiday, discounts, gym memberships, and educational sponsorship.
  • Why this job: Be part of a collaborative team making a real impact in HR management.
  • Qualifications: Experience in HR case management and knowledge of UK employment law required.
  • Other info: Field-based role with nationwide travel; a full UK driving licence is essential.

The predicted salary is between 36000 - 60000 Β£ per year.

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate HR Case Manager to join our growing business on a permanent basis.

The candidate will be preferably be based around the London / Essex area. The role is field based with…

HR CASE MANAGER employer: Iceland Food Group

As a leading employer in the London/Essex area, we pride ourselves on fostering a collaborative and supportive work culture that prioritises employee well-being and professional growth. Our HR Case Manager role offers a competitive salary, generous holiday allowance, and unique benefits such as educational sponsorship and discounts, all while providing opportunities to engage with diverse stakeholders across the business. Join us to be part of a team that values your contributions and invests in your future.
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Contact Detail:

Iceland Food Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land HR CASE MANAGER

✨Tip Number 1

Familiarise yourself with UK employment law and the specific HR policies of StudySmarter. Understanding the legal framework and company guidelines will help you demonstrate your expertise during interviews.

✨Tip Number 2

Network with current or former HR professionals in similar roles. Engaging in conversations about their experiences can provide valuable insights and may even lead to referrals within our company.

✨Tip Number 3

Prepare for situational interview questions by thinking of examples from your past experience where you've successfully managed complex HR cases. This will showcase your problem-solving skills and ability to work under pressure.

✨Tip Number 4

Highlight your coaching abilities during discussions. Being able to demonstrate how you've supported managers in developing their people management skills will set you apart as a candidate who adds value to our team.

We think you need these skills to ace HR CASE MANAGER

Expert knowledge of UK employment law
Case management skills
Strong communication skills
Coaching and mentoring abilities
Analytical and problem-solving skills
Ability to manage complex HR cases
Stakeholder management
Proactive approach to HR advisory
Experience with disciplinary and grievance procedures
Time management and prioritisation skills
Flexibility and adaptability in a dynamic environment
CIPD Level 7 qualification (preferable)
Attention to detail
Confidentiality and professionalism
Full UK driving licence

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in managing complex HR cases and your knowledge of UK employment law. Use specific examples that demonstrate your ability to provide effective HR solutions.

Craft a Compelling Cover Letter: In your cover letter, express your passion for HR and how your skills align with the role of HR Case Manager. Mention your experience in coaching managers and your approach to handling sensitive employee matters.

Showcase Communication Skills: Since the role requires clear communication with various stakeholders, include examples in your application that showcase your ability to communicate effectively, especially in challenging situations.

Highlight Relevant Qualifications: If you are CIPD qualified or have relevant certifications, make sure to mention these prominently in your application. This will demonstrate your commitment to professional development in HR.

How to prepare for a job interview at Iceland Food Group

✨Know Your HR Legislation

Make sure you brush up on your knowledge of UK employment law and its implications for employers. Being able to discuss recent changes or case studies will show that you're not just familiar with the basics, but that you’re proactive in staying informed.

✨Demonstrate Your Coaching Skills

Prepare examples of how you've successfully coached managers in the past. Highlight your ability to communicate clearly and engage with people at all levels, especially during challenging situations. This will showcase your collaborative approach.

✨Showcase Your Case Management Experience

Be ready to discuss specific complex HR cases you've managed. Talk about your approach to prioritising activities and how you ensure that cases are driven through to conclusion, as this is a key part of the role.

✨Prepare for Scenario Questions

Expect to be asked how you would handle various HR scenarios, particularly those involving serious conduct matters or employee relations issues. Think through your responses in advance, focusing on your pragmatic approach and problem-solving skills.

HR CASE MANAGER
Iceland Food Group
Location: London
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