Phlebotomist

Phlebotomist – John Lewis & Partners, Cheltenham – (Job Ref: 25/PBCT)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Cheltenham.

What does the Randox Health team do?

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Location: Randox Health, John Lewis – 123 High St, Cheltenham GL50 1DQ.

Contract Offered: Full-time, Permanent

Working Hours / Shifts: 40 hours per week, across 5 days – 9am to 6pm, Monday to Saturday and 11am to 5pm on a Sunday.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria:

• Previous phlebotomy experience
• Phlebotomy certificate of competence
• Valid UK driving license
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exemplary customer service skills and experience.
• Ability to manage existing clientele and generate new clientele at the same time.
• High level of IT literacy.

Desirable:

• Experience in a private healthcare setting.
• Proficiency in the use of Microsoft packages.
• Confidence and experience working internal / external events.
• Sales / Retail experience.

How do I apply?

Click Apply on the site you are seeing this advert on they will submit your CV to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.

About Randox Health:

For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 20 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.

In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and was used by a variety of private companies and individuals, including the sports industry and in the UK Government’s National COVID-19 Testing Programme.