At a Glance
- Tasks: As a Detention Custody Officer, you'll manage residents' needs while ensuring safety and security.
- Company: Join Mitie Care & Custody, dedicated to treating residents with dignity and respect.
- Benefits: Enjoy free gym access, meals, shopping discounts, pension, and full uniform provided.
- Why this job: Make a real impact in a supportive environment while developing your career in care and custody.
- Qualifications: No specific experience needed; just bring strong communication skills and a caring attitude.
- Other info: Flexible shifts with comprehensive training and mentoring provided for your success.
The predicted salary is between 26600 - 29100 Β£ per year.
Detention Custody Officer (DCO) β Dungavel Immigration Removal Centre Is this your next job Read the full description below to find out, and do not hesitate to make an application. Salary ranging from Β£26,600.64 – Β£29,100.64 dependent on additional skills / responsibilities 40 hours per week β Full Time Capped overtime available 24-hour service, 365 days a year 4-on / 4-off rolling shift pattern covering both days, nights and weekends Additional Benefits Free use of the on-site gym Free meals during the day Excellent benefits package including shopping discounts Pension Free on-site parking Full Uniform, including footwear provided Mitie Care & Custody are responsible for delivering the end to end management of all residentsβ needs until the outcome of their case is decided by the Home Office. This is balanced against the competing pressures of safety, security, welfare needs and regime. Our aim is to treat those in our care with dignity, decency and respect, delivering a safe and healthy establishment which stands up to public scrutiny. We operate in a high risk, high profile and heavily regulated environment engaging with numerous stakeholders including the Home Office and Medical Service delivery partners. In delivering our services, we help residents understand what happens next, provide an environment for them to engage in activities relevant to them and create an environment in which they can reach out for support whilst building positive staff-resident relationships. Our environment is one where positive behaviour is promoted in order to support the welfare of those in our care, and our staff. We\’re looking for respectful, caring people to join our teams. If you\’re the right one for us, your strong communication & interpersonal skills, non-judgmental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career. Your working time will require you to be fully flexible to cover both day shifts with varying start and finish times and nights shifts. No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who may be vulnerable, anxious, confused or volatile would be an advantage. You\’ll begin your Care & Custody career completing a 7-week classroom-based initial training course (ITC), continuing your development over the next 12 months with on-the-job mentoring. What we are looking for Be a UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen. Have a valid and in date passport, with no restrictions on your stay in the UK. Please note Visa\’s in out-of-date passports cannot be accepted as proof of Right to Work in the UK. A Biometric card alongside a current in- date passport must be provided. Have continuously resided in the UK for the past 5 years. (No trips overseas longer than three months) Applicants must not have spent more than 3 months at any one time overseas during the previous 5 years. This position is exempt from the Rehabilitation of Offenders Act and Applicants must be prepared to undergo an Enhanced DBS check, complete employer referencing for the previous 5 years and vetting to the level of Counter Terrorist Checked (CTC) if offered a role. Full UK manual driving licence with no driving ban or disqualification within the previous 5 years. Not currently bankrupt. We are located off the B743 just 7 miles south of Strathaven, with major connections being into Hamilton, approximately 14 miles north of the IRC. Additional information We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Applicants are warmly invited to apply, successful candidates will be progressed and invited to attend an assessment day with interview, capability assessments and full vetting screening.
Detention Custody Officer (DCO) β Dungavel Immigration Removal Centre employer: MITIE GROUP PLC
Contact Detail:
MITIE GROUP PLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Detention Custody Officer (DCO) β Dungavel Immigration Removal Centre
β¨Tip Number 1
Familiarize yourself with the specific responsibilities of a Detention Custody Officer. Understanding the balance between safety, security, and resident welfare will help you demonstrate your commitment to the role during the assessment day.
β¨Tip Number 2
Highlight any experience you have in dealing with vulnerable or anxious individuals. This could be from previous jobs, volunteer work, or even personal experiences that showcase your ability to remain calm and supportive under pressure.
β¨Tip Number 3
Prepare for the assessment day by practicing your communication and interpersonal skills. Role-playing scenarios with friends or family can help you feel more confident in demonstrating these skills during the interview.
β¨Tip Number 4
Research Mitie Care & Custody and their values. Being able to articulate how your personal values align with theirs will show that you are not only a good fit for the role but also for the organization as a whole.
We think you need these skills to ace Detention Custody Officer (DCO) β Dungavel Immigration Removal Centre
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Detention Custody Officer. Familiarize yourself with the job description and think about how your skills align with what they are looking for.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that match the job description. Emphasize your strong communication, interpersonal skills, and any experience dealing with vulnerable individuals.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for applying. Discuss why you want to work in this role and how your background makes you a suitable candidate. Be sure to mention your ability to remain calm under pressure.
Prepare for the Assessment Day: If selected, you'll be invited to an assessment day. Prepare by practicing common interview questions and scenarios related to the role. Think about examples from your past experiences that demonstrate your problem-solving skills and ability to handle challenging situations.
How to prepare for a job interview at MITIE GROUP PLC
β¨Show Your Communication Skills
As a Detention Custody Officer, strong communication and interpersonal skills are crucial. Be prepared to demonstrate how you can effectively communicate with individuals from diverse backgrounds, especially those who may be vulnerable or anxious.
β¨Emphasize Your Problem-Solving Abilities
Highlight your excellent problem-solving skills during the interview. Share specific examples of situations where you successfully resolved conflicts or handled challenging scenarios, showcasing your ability to remain calm under pressure.
β¨Demonstrate Respect and Care
The role requires a non-judgmental approach and a caring attitude. Be ready to discuss how you would treat residents with dignity and respect, and provide examples of how you've shown empathy in past experiences.
β¨Be Flexible and Adaptable
Since the position involves a rolling shift pattern, express your willingness to be flexible with your working hours. Discuss any previous experiences where you adapted to changing schedules or environments, emphasizing your commitment to the role.