Day Concierge

Day Concierge

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the welcoming face of a luxury residential development, ensuring top-notch service.
  • Company: Join a leading luxury residential managing agent in Central London.
  • Benefits: Enjoy a competitive salary of £31,800 and a 4 on 4 off work schedule.
  • Why this job: Experience a prestigious role delivering 5-star service in a vibrant environment.
  • Qualifications: Previous concierge or front-of-house experience in luxury settings is preferred.
  • Other info: Day shifts from 07:00 to 19:00, with a focus on professionalism and service excellence.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

Day Concierge – Luxury Residential Development\\n\\n📍 London\\n\\n💼 Permanent, 4 on 4 off\\n\\n💰 £31,800\\n\\nHyperion Partners are proud to be working in partnership with a leading luxury residential managing agent to recruit an exceptional Day Concierge for one of their flagship developments in Central London. This is a fantastic opportunity to become part of a prestigious team delivering a 5-star service to discerning residents and guests.\\n\\nAbout the Role:\\n\\nAs Day Concierge, you will be the face of the development—delivering a first-class welcome and maintaining the highest standards of professionalism, discretion and service. You will play a key role in ensuring the daily smooth running of the front-of-house operation.\\n\\nKey Responsibilities:\\n\\nWarmly welcoming residents and visitors, providing an outstanding first impression\\n\\nManaging access control, parcel handling and deliveries\\n\\nCoordinating with the on-site management and security teams\\n\\nMonitoring the lobby and communal areas to ensure a pristine environment\\n\\nAssisting with resident enquiries in a courteous and professional manner\\n\\nMaintaining up-to-date records and incident logs as required\\n\\nAbout You:\\n\\nPrevious experience in a concierge or front-of-house role, ideally within a luxury residential or hospitality setting\\n\\nImpeccable personal presentation and communication skills\\n\\nStrong attention to detail and a natural commitment to service excellence\\n\\nAbility to remain calm and efficient under pressure\\n\\nA proactive, helpful and approachable demeanour\\n\\nRight to work in the UK and excellent references\\n\\nWorking Hours:\\n\\nDay shifts \\n\\nTypically 07:00 – 19:00, 4 days on / 4 days off rota

Day Concierge employer: Hyperion Partners Limited

At Hyperion Partners, we pride ourselves on fostering a dynamic and supportive work environment that values excellence and professionalism. As a Day Concierge in our prestigious luxury residential development in Central London, you will enjoy competitive remuneration, a flexible 4 on 4 off schedule, and the opportunity to grow within a team dedicated to delivering exceptional service. Join us to be part of a culture that celebrates attention to detail and a commitment to creating memorable experiences for our residents and guests.
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Contact Detail:

Hyperion Partners Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Day Concierge

✨Tip Number 1

Familiarise yourself with the luxury residential sector. Understanding the expectations and standards of high-end service will help you stand out during interviews. Research the specific development you'll be working at to show your genuine interest.

✨Tip Number 2

Network with professionals in the hospitality and concierge industry. Attend events or join online forums where you can connect with others in similar roles. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios, such as difficult residents or emergency situations, to demonstrate your problem-solving skills and calm demeanour.

✨Tip Number 4

Showcase your attention to detail by being punctual and well-presented for your interview. First impressions matter, especially in a role that emphasises personal presentation and professionalism.

We think you need these skills to ace Day Concierge

Exceptional Communication Skills
Customer Service Excellence
Attention to Detail
Professional Presentation
Problem-Solving Skills
Ability to Work Under Pressure
Proactive Attitude
Team Coordination
Time Management
Record Keeping
Discretion and Confidentiality
Interpersonal Skills
Conflict Resolution
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in concierge or front-of-house roles. Emphasise your skills in customer service, attention to detail, and any previous work in luxury settings.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific examples from your past experiences that demonstrate your ability to handle high-pressure situations and maintain professionalism.

Highlight Key Skills: In your application, clearly outline your communication skills, personal presentation, and ability to manage multiple tasks. These are crucial for the Day Concierge role and should be evident in your written application.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for this position.

How to prepare for a job interview at Hyperion Partners Limited

✨Dress to Impress

As a Day Concierge, your personal presentation is crucial. Make sure to dress smartly and professionally for the interview, reflecting the high standards expected in a luxury residential environment.

✨Showcase Your Communication Skills

During the interview, demonstrate your impeccable communication skills. Practice articulating your thoughts clearly and confidently, as this role requires you to interact with residents and guests regularly.

✨Highlight Relevant Experience

Be prepared to discuss your previous experience in concierge or front-of-house roles. Share specific examples of how you've provided excellent service and handled challenging situations in the past.

✨Emphasise Attention to Detail

The role demands a strong attention to detail. Use the interview to illustrate how you ensure a pristine environment and maintain high standards in your work, which is essential for creating a welcoming atmosphere.

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