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- Tasks: Lead daily operations, ensure safety, and deliver top-notch customer service.
- Company: Everyone Active promotes an active lifestyle with over 220 leisure centres across the UK.
- Benefits: Enjoy a competitive salary, free membership for you and your family, and development opportunities.
- Why this job: Join a vibrant team, make a real impact, and embrace a culture of activity and excellence.
- Qualifications: Experience in a supervisory role and strong communication skills are essential.
- Other info: Flexible hours include evenings and weekends; DBS check required.
The predicted salary is between 24000 - 36000 £ per year.
Duty Manager – Sheringham, Norfolk
at The Reef Leisure Centre
Full time position – Competitive salary
Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week
The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team
We need a Duty Manager who will…
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Have to manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
What can we do for you?
Well, along with a competitive salary and opportunities for development, you\’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Duty Manager - Sheringham, Norfolk employer: SLM COMMUNITY LEISURE CHARITABLE TRUST
Contact Detail:
SLM COMMUNITY LEISURE CHARITABLE TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Sheringham, Norfolk
✨Tip Number 1
Familiarise yourself with Everyone Active's brand mission and values. Understanding their commitment to promoting physical activity will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed a team in the past. Be ready to discuss how you motivated your team and improved customer service standards.
✨Tip Number 3
Research the Reef Leisure Centre and its operations. Knowing about their facilities, services, and community engagement can give you an edge in discussions and show your genuine interest in the position.
✨Tip Number 4
Prepare to discuss your time management skills and how you handle multiple responsibilities. The role requires balancing various tasks, so having concrete examples of your organisational abilities will be beneficial.
We think you need these skills to ace Duty Manager - Sheringham, Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company’s mission. Mention your understanding of the importance of health and safety, and how you can contribute to creating a positive environment for both staff and customers.
Highlight Relevant Qualifications: If you have any qualifications such as National Pool Lifeguard or First Aid at Work, be sure to mention them. If not, express your willingness to obtain these certifications within the required timeframe.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects strong verbal and written skills. Use clear and concise language, and consider including examples of how you've successfully communicated in previous roles.
How to prepare for a job interview at SLM COMMUNITY LEISURE CHARITABLE TRUST
✨Show Your Leadership Skills
As a Duty Manager, you'll need to lead and motivate a diverse team. Be prepared to share examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your ability to embrace the company's values.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of specific instances where you went above and beyond for customers. Highlighting your commitment to high customer service standards will resonate well with the interviewers.
✨Demonstrate Time Management Skills
With responsibilities ranging from health and safety to cost control, effective time management is crucial. Prepare to discuss how you prioritise tasks and meet deadlines, showcasing your organisational skills.
✨Prepare for Qualifications Discussion
Since the role requires certain qualifications like National Pool Lifeguard and First Aid at Work, be ready to discuss your plans for obtaining these if you aren't already qualified. Showing your willingness to learn and adapt will impress the interviewers.
