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For Companies At a Glance
- Tasks: Lead strategies to reduce churn and boost customer retention for a luxury brand.
- Company: Join a high-growth D2C luxury consumer goods brand making waves in the market.
- Benefits: Enjoy a competitive salary, bonus, and the flexibility of fully remote work.
- Why this job: Make a real impact on customer loyalty while working in a dynamic, innovative environment.
- Qualifications: Bring your experience in retention and analytics tools to drive success.
- Other info: This role is perfect for those passionate about enhancing customer experiences.
The predicted salary is between 90000 - 95000 £ per year.
Retention Product Manager | D2C Consumer Goods | £90k-95k + 10% Bonus | Fully Remote
A high-growth D2C luxury consumer goods brand is hiring a Retention Product Manager to lead the strategy and execution of churn reduction and customer retention initiatives across its subscription business.
Package: £90,000-95,000 + 10% Bonus + Benefits
Location: Fully Remote
Sponsorship: Not available
This is a high-impact, individual contributor role where you’ll own the roadmap, define KPIs, and drive experimentation to improve customer lifetime value (LTV) and reduce churn.
The Retention Product Manager will:
Develop and execute a data-led retention strategy to reduce churn and increase LTV.
Identify churn signals and proactively design solutions to address them.
Lead customer research and user analysis to uncover insights.
Collaborate with engineering, analytics, and business teams to deliver scalable solutions.
The Retention Product Manager must have:
Extensive experience in retention, churn, or conversion optimisation.
Familiarity with subscription-based business models.
Proficiency with analytics tools (e.g., GA4, Mixpanel, Optimizely, PowerBI).
Excellent communication and stakeholder management skills.
Product Manager employer: Intelligent People
Contact Detail:
Intelligent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in retention strategies, especially within D2C and subscription models. This knowledge will help you speak confidently about innovative approaches during interviews.
✨Tip Number 2
Network with professionals in the consumer goods and product management sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals for the role.
✨Tip Number 3
Prepare to discuss specific metrics and KPIs you've worked with in previous roles. Being able to demonstrate your impact on customer retention and LTV will set you apart from other candidates.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used tools like GA4 or Mixpanel to drive decisions. Highlighting your proficiency with these tools will align well with the job requirements.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retention Product Manager. Familiarise yourself with churn reduction strategies and customer retention initiatives, as these will be key in your application.
Tailor Your CV: Highlight your experience in retention, churn, or conversion optimisation prominently in your CV. Use specific examples that demonstrate your familiarity with subscription-based business models and analytics tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer retention and your strategic approach to reducing churn. Mention any relevant projects or successes you've had in previous roles that align with the job description.
Showcase Analytical Skills: Since proficiency with analytics tools is crucial for this role, include any relevant experience you have with tools like GA4, Mixpanel, or PowerBI. Provide examples of how you've used data to drive decisions in past positions.
How to prepare for a job interview at Intelligent People
✨Showcase Your Data-Driven Mindset
As a Retention Product Manager, you'll need to demonstrate your ability to develop and execute data-led strategies. Be prepared to discuss specific examples of how you've used analytics tools to identify churn signals and improve customer lifetime value in previous roles.
✨Understand Subscription Models
Familiarity with subscription-based business models is crucial for this role. Make sure you can articulate your understanding of how these models work and share any relevant experiences you've had in optimising retention for similar businesses.
✨Prepare for Customer Research Discussions
You'll likely be asked about your experience with customer research and user analysis. Think of instances where you've uncovered insights that led to actionable changes in strategy, and be ready to explain your approach to gathering and interpreting customer feedback.
✨Highlight Collaboration Skills
This role requires collaboration with various teams, including engineering and analytics. Prepare examples that showcase your excellent communication and stakeholder management skills, particularly how you've successfully worked with cross-functional teams to deliver scalable solutions.
