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For Companies At a Glance
- Tasks: Lead strategies to reduce churn and boost customer retention for a luxury brand.
- Company: Join a high-growth D2C luxury consumer goods brand making waves in the market.
- Benefits: Enjoy a competitive salary, bonus, and the flexibility of fully remote work.
- Why this job: Make a real impact on customer loyalty while working in a dynamic, innovative environment.
- Qualifications: Bring your experience in retention and analytics tools to drive success.
- Other info: This role is perfect for those passionate about enhancing customer experiences.
The predicted salary is between 72000 - 84000 £ per year.
Retention Product Manager | D2C Consumer Goods | £90k-95k + 10% Bonus | Fully Remote
A high-growth D2C luxury consumer goods brand is hiring a Retention Product Manager to lead the strategy and execution of churn reduction and customer retention initiatives across its subscription business.
Package: £90,000-95,000 + 10% Bonus + Benefits
Location: Fully Remote
Sponsorship: Not available
This is a high-impact, individual contributor role where you’ll own the roadmap, define KPIs, and drive experimentation to improve customer lifetime value (LTV) and reduce churn.
The Retention Product Manager will:
Develop and execute a data-led retention strategy to reduce churn and increase LTV.
Identify churn signals and proactively design solutions to address them.
Lead customer research and user analysis to uncover insights.
Collaborate with engineering, analytics, and business teams to deliver scalable solutions.
The Retention Product Manager must have:
Extensive experience in retention, churn, or conversion optimisation.
Familiarity with subscription-based business models.
Proficiency with analytics tools (e.g., GA4, Mixpanel, Optimizely, PowerBI).
Excellent communication and stakeholder management skills.
Product Manager employer: Intelligent People
Contact Detail:
Intelligent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in D2C consumer goods and subscription models. Understanding the market landscape will help you speak confidently about how you can contribute to reducing churn and increasing customer lifetime value.
✨Tip Number 2
Network with professionals in the retention and product management space. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented retention strategies in previous roles. Highlighting your hands-on experience with analytics tools like GA4 or Mixpanel will demonstrate your capability to drive data-led decisions.
✨Tip Number 4
Showcase your communication and stakeholder management skills during any interactions. Being able to articulate your ideas clearly and collaborate effectively with cross-functional teams is crucial for a role that involves leading initiatives across various departments.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retention, churn reduction, and conversion optimisation. Use specific examples that demonstrate your success in these areas, especially within subscription-based business models.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the brand. Discuss how your skills align with the responsibilities of the Retention Product Manager, particularly your experience with data-led strategies and collaboration with cross-functional teams.
Showcase Analytical Skills: Since proficiency with analytics tools is crucial, mention any relevant experience you have with tools like GA4, Mixpanel, or PowerBI. Provide examples of how you've used data to inform decisions and drive results in previous roles.
Highlight Communication Skills: Given the importance of stakeholder management in this role, include examples of how you've effectively communicated with various teams or stakeholders in past positions. This will demonstrate your ability to collaborate and lead initiatives successfully.
How to prepare for a job interview at Intelligent People
✨Showcase Your Data-Driven Mindset
As a Retention Product Manager, you'll need to demonstrate your ability to develop and execute data-led strategies. Be prepared to discuss specific examples of how you've used analytics tools like GA4 or Mixpanel to identify churn signals and improve customer retention.
✨Highlight Your Experience with Subscription Models
Make sure to emphasise your familiarity with subscription-based business models. Share insights from your previous roles that illustrate your understanding of customer behaviour in these environments and how you've successfully reduced churn.
✨Prepare for Collaborative Scenarios
This role requires collaboration with various teams. Think of examples where you've worked closely with engineering, analytics, or business teams to deliver scalable solutions. Highlight your communication skills and how you manage stakeholder relationships effectively.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've proactively designed solutions to address churn signals in the past. Prepare a few case studies that showcase your analytical thinking and creativity in tackling retention challenges.
