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For Companies At a Glance
- Tasks: Lead strategies to reduce churn and boost customer retention for a luxury brand.
- Company: Join a high-growth D2C luxury consumer goods brand making waves in the market.
- Benefits: Enjoy a competitive salary, bonus, and the flexibility of fully remote work.
- Why this job: Make a real impact on customer loyalty while working in a dynamic, innovative environment.
- Qualifications: Bring your experience in retention and analytics tools to drive success.
- Other info: This role is perfect for those passionate about enhancing customer experiences.
The predicted salary is between 90000 - 95000 £ per year.
Retention Product Manager | D2C Consumer Goods | £90k-95k + 10% Bonus | Fully Remote
A high-growth D2C luxury consumer goods brand is hiring a Retention Product Manager to lead the strategy and execution of churn reduction and customer retention initiatives across its subscription business.
Package: £90,000-95,000 + 10% Bonus + Benefits
Location: Fully Remote
Sponsorship: Not available
This is a high-impact, individual contributor role where you’ll own the roadmap, define KPIs, and drive experimentation to improve customer lifetime value (LTV) and reduce churn.
The Retention Product Manager will:
Develop and execute a data-led retention strategy to reduce churn and increase LTV.
Identify churn signals and proactively design solutions to address them.
Lead customer research and user analysis to uncover insights.
Collaborate with engineering, analytics, and business teams to deliver scalable solutions.
The Retention Product Manager must have:
Extensive experience in retention, churn, or conversion optimisation.
Familiarity with subscription-based business models.
Proficiency with analytics tools (e.g., GA4, Mixpanel, Optimizely, PowerBI).
Excellent communication and stakeholder management skills.
Product Manager employer: Intelligent People
Contact Detail:
Intelligent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in retention strategies, especially within D2C and subscription models. This knowledge will help you speak confidently about innovative approaches during interviews.
✨Tip Number 2
Network with professionals in the consumer goods and product management sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals for the role.
✨Tip Number 3
Prepare to discuss specific metrics and KPIs you've worked with in previous roles. Being able to demonstrate your impact on customer retention and LTV will set you apart from other candidates.
✨Tip Number 4
Showcase your experience with analytics tools by discussing how you've used them to drive decisions in past projects. Highlighting your technical skills will reassure employers of your capability to handle data-led strategies.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retention, churn reduction, and conversion optimisation. Use specific examples that demonstrate your success in these areas, especially within subscription-based business models.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the brand. Discuss how your skills align with the responsibilities of the Retention Product Manager, particularly your experience with analytics tools and customer research.
Showcase Data-Driven Achievements: When detailing your past roles, focus on data-led strategies you have implemented. Include metrics that showcase your impact on customer lifetime value (LTV) and churn rates to demonstrate your effectiveness.
Prepare for Potential Questions: Anticipate questions related to your experience with analytics tools and stakeholder management. Be ready to discuss specific projects where you successfully collaborated with cross-functional teams to achieve retention goals.
How to prepare for a job interview at Intelligent People
✨Showcase Your Data-Driven Mindset
As a Retention Product Manager, you'll need to demonstrate your ability to develop and execute data-led strategies. Be prepared to discuss specific examples of how you've used analytics tools to identify churn signals and improve customer lifetime value in previous roles.
✨Understand Subscription Models
Familiarity with subscription-based business models is crucial for this role. Make sure you can articulate your understanding of how these models work and share any relevant experiences you've had in optimising retention for similar businesses.
✨Prepare for Customer Research Discussions
You'll be leading customer research and user analysis, so be ready to talk about your methodologies. Discuss how you've uncovered insights from customer feedback or data analysis in the past and how those insights led to actionable changes.
✨Highlight Collaboration Skills
This role requires collaboration with various teams, including engineering and analytics. Prepare examples that showcase your excellent communication and stakeholder management skills, emphasising how you've successfully worked with cross-functional teams to deliver scalable solutions.
