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For Companies At a Glance
- Tasks: Lead strategies to reduce churn and boost customer retention for a luxury brand.
- Company: Join a high-growth D2C luxury consumer goods brand making waves in the market.
- Benefits: Enjoy a competitive salary, bonus, and fully remote work flexibility.
- Why this job: Make a real impact on customer loyalty while working in a dynamic, innovative environment.
- Qualifications: Experience in retention strategies and analytics tools is essential.
- Other info: This role is fully remote, perfect for balancing work and life.
The predicted salary is between 72000 - 84000 £ per year.
Retention Product Manager | D2C Consumer Goods | £90k-95k + 10% Bonus | Fully Remote
A high-growth D2C luxury consumer goods brand is hiring a Retention Product Manager to lead the strategy and execution of churn reduction and customer retention initiatives across its subscription business.
Package: £90,000-95,000 + 10% Bonus + Benefits
Location: Fully Remote
Sponsorship: Not available
This is a high-impact, individual contributor role where you’ll own the roadmap, define KPIs, and drive experimentation to improve customer lifetime value (LTV) and reduce churn.
The Retention Product Manager will:
Develop and execute a data-led retention strategy to reduce churn and increase LTV.
Identify churn signals and proactively design solutions to address them.
Lead customer research and user analysis to uncover insights.
Collaborate with engineering, analytics, and business teams to deliver scalable solutions.
The Retention Product Manager must have:
Extensive experience in retention, churn, or conversion optimisation.
Familiarity with subscription-based business models.
Proficiency with analytics tools (e.g., GA4, Mixpanel, Optimizely, PowerBI).
Excellent communication and stakeholder management skills.
Product Manager employer: Intelligent People
Contact Detail:
Intelligent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in retention strategies, especially within D2C and subscription models. This knowledge will help you speak confidently about innovative approaches during interviews.
✨Tip Number 2
Network with professionals in the consumer goods and product management sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals for the role.
✨Tip Number 3
Prepare to discuss specific metrics and KPIs you've worked with in previous roles. Being able to demonstrate your impact on customer retention and LTV will set you apart from other candidates.
✨Tip Number 4
Showcase your experience with analytics tools by discussing how you've used them to drive decisions in past projects. Highlighting your technical skills will reassure employers of your capability to handle data-led strategies.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retention, churn reduction, and conversion optimisation. Use specific examples that demonstrate your success in these areas, especially within subscription-based business models.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about customer retention and how your skills align with the role. Mention your familiarity with analytics tools and how you've used data to drive decisions in previous roles.
Showcase Relevant Projects: If you have led projects that involved customer research or user analysis, be sure to include these in your application. Detail your role, the challenges faced, and the outcomes achieved to illustrate your impact.
Highlight Communication Skills: Since excellent communication and stakeholder management skills are crucial for this role, provide examples of how you've successfully collaborated with cross-functional teams in the past. This will demonstrate your ability to work effectively in a remote environment.
How to prepare for a job interview at Intelligent People
✨Showcase Your Data-Driven Mindset
As a Retention Product Manager, you'll need to demonstrate your ability to develop and execute data-led strategies. Be prepared to discuss specific examples of how you've used analytics tools to identify churn signals and improve customer lifetime value in previous roles.
✨Understand Subscription Models
Familiarity with subscription-based business models is crucial for this role. Make sure you can articulate the unique challenges and opportunities that come with managing retention in a subscription context, and be ready to share your insights on best practices.
✨Prepare for Customer Research Discussions
You'll likely be asked about your experience with customer research and user analysis. Think of instances where you've uncovered valuable insights that led to actionable changes in strategy, and be ready to explain your approach to gathering and interpreting customer feedback.
✨Highlight Collaboration Skills
This role requires collaboration with various teams, including engineering and analytics. Be prepared to discuss how you've successfully worked with cross-functional teams in the past, and provide examples of how you managed stakeholder expectations while driving projects forward.
