Deputy General Manager or General Manager
Deputy General Manager or General Manager

Deputy General Manager or General Manager

Coventry Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and manage a dynamic team in a fast-paced Drive Thru environment.
  • Company: Join a family-run burger restaurant known for fresh ingredients and a commitment to quality since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
  • Why this job: Be part of a fun culture that values teamwork and offers growth opportunities in your career.
  • Qualifications: Experience in QSR and Drive Thru management is essential; leadership skills are a must.
  • Other info: Participate in team events and enjoy perks like employee discounts and wellbeing support.

The predicted salary is between 36000 - 60000 £ per year.

We\’re opening a brand new Drive Thru at the Coventry Arena, which means we are growing our family. The ideal Deputy General Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.In some of our stores, there is a talented Five Guys Deputy General Manager who is a General Manager in waiting. A Deputy General Manager manages, controls and is accountable for the stores day to day operations and results ensuring the team is delivering profitability and optimising sales.Our Deputy General Manager are our brand ambassadors, they ensure we deliver excellent level of customer service while demonstrating leadership, coaching and direction. REWARDS An achievable bonus scheme worth up to 20% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonus\’s Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance An additional Secret Shopper bonus worth up to £2,000 All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Manager conference Team competitions – employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A DEPUTY GENERAL MANAGER YOU\’LL BE Accountable and responsible for your entire store and the people within, regardless of if the General Manager is in store or not Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning. You will play a part in all aspects of running a Five Guys Restaurant Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun AS A DEPUTY GENERAL MANAGER YOU\’LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Your next step would be a General Manager – leading to a future as an Area Trainer, District Manager or a role in the Support Office.

Deputy General Manager or General Manager employer: Five Guys

Join our vibrant team at the new Drive Thru in Coventry Arena, where we pride ourselves on a fast-paced, supportive work culture that values every employee. With competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement, we are committed to fostering your growth while ensuring you enjoy delicious free meals during your shifts. As a Deputy General Manager, you'll not only lead a dedicated team but also play a crucial role in maintaining our legacy of serving perfect burgers and fries, all while having fun in a dynamic environment.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager or General Manager

✨Tip Number 1

Familiarise yourself with the Five Guys brand and its values. Understanding our commitment to quality and customer service will help you demonstrate your alignment with our culture during interviews.

✨Tip Number 2

Network within the fast-food industry, especially with those who have experience in QSR environments. Building connections can provide insights and potentially lead to referrals for the Deputy General Manager position.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure situations. Highlighting specific examples will showcase your ability to thrive in a fast-paced environment.

✨Tip Number 4

Research the Coventry Arena location and its customer demographics. Being knowledgeable about the area will allow you to tailor your approach to driving sales and optimising operations effectively.

We think you need these skills to ace Deputy General Manager or General Manager

Leadership Skills
Team Management
Customer Service Excellence
Financial Acumen
Sales Optimisation
Operational Efficiency
Problem-Solving Skills
Communication Skills
Coaching and Development
Time Management
Adaptability in Fast-Paced Environments
Conflict Resolution
Inventory Management
Performance Monitoring
Understanding of QSR Operations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the QSR environment, particularly any roles you've held in a Drive Thru. Emphasise your leadership skills and ability to manage high-volume sales.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention specific examples of how you've successfully led teams and improved customer service in previous roles.

Highlight Achievements: In both your CV and cover letter, include quantifiable achievements such as sales growth, team development, or successful implementation of operational improvements. This will demonstrate your capability to drive results.

Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Five Guys and your commitment to delivering perfect burgers and fries. Let your personality shine through to show that you would be a great fit for their team culture.

How to prepare for a job interview at Five Guys

✨Show Your Passion for Quality

Make sure to express your enthusiasm for delivering perfect burgers and fries. Share any relevant experiences where you maintained high standards in food quality and customer service, as this aligns with the company's values.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate and develop staff, as well as how you handle challenges while maintaining a positive atmosphere.

✨Understand Financial Accountability

Be ready to discuss your experience with managing P&L statements and driving sales while controlling costs. Show that you understand the importance of profitability and can contribute to the store's financial success.

✨Emphasise Team Development

Talk about your approach to spotting potential in team members and how you've helped them grow. Mention any specific training or mentoring experiences that demonstrate your commitment to building a strong talent pipeline.

Deputy General Manager or General Manager
Five Guys
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