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For Companies At a Glance
- Tasks: Manage and maintain learning applications while providing top-notch customer support.
- Company: Join a leading learning technologies company that empowers businesses worldwide.
- Benefits: Enjoy a fully remote role with flexible work options and a collaborative culture.
- Why this job: Be part of an innovative team making a real impact in the learning tech space.
- Qualifications: Experience in Systems Administration or application management, with some Linux knowledge preferred.
- Other info: Ideal for self-starters who thrive in a remote work environment.
The predicted salary is between 36000 - 60000 £ per year.
Nicholas Howard is delighted to be recruiting for an exciting learning technologies company – they deliver learning tech to some of the worlds leading businesses, and we have an exciting new opportunity for a LMS Systems Administrator to join them on a permanent basis, in a fully remote role. Your background and experience may come from Systems Administration, where, in addition, you have managed and maintained applications. This role could be equally suitable if you have worked more extensively in application management, and gained some Linux experience through that. The essential element is the ability to manage the installation, upgrade and ongoing performance of the applications through collaboration, onboarding customers, and providing a high-level of customer-facing support. We are looking for someone who is comfortable and confident in operating autonomously, and working effectively in a collaborative remote context. Key Responsibilities * Technical Skills: Install new applications and update existing ones. Help new customers get started and assist with existing customers. * Efficiency: Ensure all tasks are done quickly and cause little disruption. * Coordination: Work with other teams to set up technical requirements for each application. * Customer Support: Help onboard and offboard customers, and assist with support cases when needed. * Plugin Management: Handle the installation, updates, and removal of plugins, using our i…
Systems Administrator - LMS employer: Nicholas Howard Ltd
Contact Detail:
Nicholas Howard Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator - LMS
✨Tip Number 1
Familiarize yourself with the specific learning management systems (LMS) that the company uses. Understanding their features and functionalities will give you an edge during discussions and demonstrate your proactive approach.
✨Tip Number 2
Highlight any experience you have with customer support in a technical context. Being able to showcase your ability to assist customers effectively will resonate well with the role's requirements.
✨Tip Number 3
Prepare to discuss your experience with Linux, as it's mentioned in the job description. Be ready to share specific examples of how you've used Linux in your previous roles, especially in relation to application management.
✨Tip Number 4
Since this is a remote position, emphasize your ability to work autonomously and collaboratively. Share examples of how you've successfully managed projects or tasks in a remote setting to illustrate your adaptability.
We think you need these skills to ace Systems Administrator - LMS
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Systems Administrator - LMS position. Understand the key responsibilities and required skills, especially around application management and customer support.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in systems administration and application management. Be specific about any Linux experience you have and how it relates to the role.
Showcase Technical Skills: Make sure to detail your technical skills related to installing and updating applications. Mention any relevant tools or technologies you have used in previous roles that align with the job requirements.
Demonstrate Customer Support Abilities: Provide examples of how you've successfully onboarded customers or handled support cases in the past. This will show your capability in providing high-level customer-facing support, which is crucial for this role.
How to prepare for a job interview at Nicholas Howard Ltd
✨Show Your Technical Skills
Be prepared to discuss your experience with systems administration and application management. Highlight specific examples of how you've installed, upgraded, or maintained applications in the past.
✨Demonstrate Customer Support Experience
Since this role involves onboarding and supporting customers, share instances where you've successfully assisted clients. Emphasize your ability to communicate effectively and resolve issues promptly.
✨Highlight Collaboration Abilities
Discuss your experience working in remote teams and how you coordinate with others to achieve common goals. Provide examples of how you've collaborated on technical requirements or projects.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially in a customer support context. Think of scenarios where you had to troubleshoot issues or improve processes, and be ready to explain your thought process.
