Shift Manager

Shift Manager

Staines Full-Time No home office possible
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At a Glance

  • Tasks: Lead shifts, inspire your team, and ensure top-notch customer experiences.
  • Company: Wingstop is a flavour-driven restaurant known for its award-winning wings and vibrant culture.
  • Benefits: Enjoy flexible hours, generous discounts, and access to training and development opportunities.
  • Why this job: Join a fun, inclusive team that values passion and creativity in delivering unforgettable dining experiences.
  • Qualifications: 6-12 months of supervisory experience in a fast-paced environment preferred.
  • Other info: Celebrate your milestones with anniversary awards and enjoy regular team events.

Wingstop Shift Manager (£13.25 – £14.00 Per Hour)
Be Part of Something Big
We\’re not in the chicken business, we\’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. Yeah, we\’ve bagged a few accolades on the way (UK\’s Sunday Times Best Places to Work 2025 & Deliveroo\’s Restaurant of the Year to be exact) but our core mission is simple: BRING THE FLAVOUR.
Being a member of the Flavour Team has it\’s perks:

  • Get Your Flavour Fix: Generous staff food policy on shift.
  • Feed the Fam: Enjoy 20-50% off when dining with friends and family.
  • Birthday Time Off: Your special day? It\’s on us.
  • Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
  • Discount Platforms: Access retail, dining, and wellbeing perks.
  • Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
  • Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
  • Grow with Us: We offer development opportunities to help you rise through the ranks.
  • Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.
  • Employee of the Month: Get recognised for bringing the flavour with monthly awards.
  • Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.
  • Flexible Working Hours: We know life happens, so we keep it flexible where we can.
  • Employee Assistance Programme (EAP): Free, confidential support when you need it most.
  • Apprenticeships – Learn while you earn with fully supported development programmes.
  • Seasonal Incentives – Extra rewards and recognition during key times of the year.
  • Anniversary Awards – Celebrate 3 and 5 years with us in style!
  • Unlock Higher Earning Potential – Step up, take on more, and watch your rewards grow.

Here\’s where you come in:
Great wings need great people. At Wingstop, we\’re about more than just showing up-it\’s about passion, energy, and unmatched vibes.

  • We\’d prefer you have had 6 – 12 months of supervisory or management experience from preferably a QSR background
  • You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other
  • You\’re a strong, commercially aware leader to drive your performance on shift and inspire your team to meet our customers\’ need
  • You\’ll have a true passion for our amazing food, and you\’ll bring our flavours to life and inspire your team to do the same to Wingstop\’s standards
  • Lead your teams by example
  • Being responsible for the day to day running of shifts
  • Play an important role in people development, training, and coaching
  • Being responsible for high standards of cleanliness across the restaurant

Our core values are at the heart of everything we do:
Authentic. Entrepreneurial. Fun. Service-Minded.
Why Wingstop?
It\’s more than just a job. It\’s all about creating shared moments-whether it\’s friends, families, or colleagues, it\’s all love.
Wingstop University
Let\’s build, fam. Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us fun, flavourful and customisable.
We\’ve All Got Flavour in Common
At Wingstop, we\’re all about celebrating individuality. We\’re committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know-we\’ve got you.
Ready to Join the Flavour Crew?
If this sounds like you, drop us a line.
#WingSM

Shift Manager employer: Wingstop

At Wingstop, we pride ourselves on being more than just a workplace; we're a vibrant community dedicated to creating unforgettable experiences for both our customers and staff. With generous benefits like flexible working hours, a tailored training programme through Wingstop University, and opportunities for personal growth, we ensure that every team member feels valued and empowered. Join us in a fun, inclusive environment where your passion for flavour can truly shine.
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Contact Detail:

Wingstop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.

✨Tip Number 2

Highlight your supervisory or management experience in the quick service restaurant (QSR) sector. Be ready to share specific examples of how you've successfully led teams, managed shifts, and improved customer experiences in previous roles.

✨Tip Number 3

Show your passion for food and customer service by discussing your favourite Wingstop flavours and how you would create memorable experiences for customers. This enthusiasm can set you apart from other candidates.

✨Tip Number 4

Engage with Wingstop on social media platforms. Comment on their posts, share your experiences, and connect with current employees. This not only shows your interest but can also help you gain insights into the company culture and values.

We think you need these skills to ace Shift Manager

Leadership Skills
Customer Service Orientation
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Training and Development
Attention to Detail
Commercial Awareness
Flexibility
Conflict Resolution
Operational Management
Food Safety Standards
Motivational Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Shift Manager position at Wingstop. Understand the key responsibilities and required skills, such as supervisory experience and customer focus.

Tailor Your CV: Customise your CV to highlight relevant experience in management or supervisory roles, especially in the quick-service restaurant (QSR) sector. Emphasise your leadership skills and any achievements that demonstrate your ability to drive performance and inspire a team.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the food industry and your alignment with Wingstop's core values. Use specific examples from your past experiences to illustrate how you embody their authentic, entrepreneurial, fun, and service-minded ethos.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a managerial role.

How to prepare for a job interview at Wingstop

✨Show Your Passion for Flavour

Make sure to express your enthusiasm for Wingstop's mission of bringing flavour to life. Share any personal experiences or favourite dishes that highlight your love for food and how it connects to the role.

✨Demonstrate Leadership Skills

As a Shift Manager, you'll need to lead by example. Prepare examples from your past supervisory or management experience where you successfully motivated a team or resolved conflicts, showcasing your leadership style.

✨Emphasise Customer Focus

Wingstop values customer experience highly. Be ready to discuss how you've previously ensured customer satisfaction and how you plan to create memorable experiences for guests at Wingstop.

✨Align with Core Values

Familiarise yourself with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. During the interview, relate your own values and work ethic to these principles to show you're a great cultural fit.

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