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- Tasks: Resolve complex technical issues and troubleshoot software and hardware problems.
- Company: Join City Plumbing, a leader in plumbing and sustainable heating solutions.
- Benefits: Be part of a digital transformation project with opportunities for growth and development.
- Why this job: Work in a dynamic IT team and make a real impact on customer service.
- Qualifications: Strong technical background and excellent communication skills required.
- Other info: This is a chance to be at the forefront of tech innovation in the plumbing industry.
The predicted salary is between 36000 - 60000 £ per year.
#GoWithYourFlow Are you a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical support to our customers and colleagues. You will be resolving complex technical issues, troubleshooting software and hardware problems, and ensuring the smooth operation of IT systems. Think you could be our new Platform Operations Engineer? Then why not join us and be part of a wider tech & digital transformation project that will ensure well become the digital leader in plumbing, heating, and sustainable heating solutions! The Role: Are you a tech-savvy problem solver with a knack for delivering top-notch customer service? As a Level 2 Platform Operations Engineer, you\’ll be the go-to expert for our internal teams, helping them overcome technica…
Platform Operations Engineer employer: City Plumbing Careers
Contact Detail:
City Plumbing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Operations Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past technical challenges you've faced and how you resolved them. This will help you stand out as a candidate who can handle complex issues effectively.
✨Tip Number 3
Highlight your customer service experience during conversations or interviews. Emphasizing your ability to communicate clearly and empathetically with both technical and non-technical users will be key in this role.
✨Tip Number 4
Research City Plumbing's current IT initiatives and digital transformation projects. Understanding their goals and challenges will allow you to tailor your discussions and show how you can contribute to their success.
We think you need these skills to ace Platform Operations Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of a Platform Operations Engineer. Tailor your application to highlight your relevant experience in troubleshooting, technical support, and customer service.
Highlight Technical Skills: Emphasize your technical background in your CV and cover letter. Mention specific technologies, tools, or methodologies you are proficient in that relate to the role, such as software troubleshooting or IT systems management.
Showcase Communication Skills: Since excellent communication is key for this position, provide examples in your application that demonstrate your ability to communicate complex technical information clearly and effectively to both technical and non-technical audiences.
Express Passion for Customer Service: In your cover letter, convey your passion for delivering exceptional customer service. Share experiences where you went above and beyond to resolve issues or support customers, showcasing your commitment to their satisfaction.
How to prepare for a job interview at City Plumbing Careers
✨Showcase Your Technical Skills
Be prepared to discuss your technical background in detail. Highlight specific experiences where you resolved complex technical issues or troubleshot software and hardware problems. This will demonstrate your capability as a Platform Operations Engineer.
✨Emphasize Customer Service Experience
Since the role involves delivering exceptional customer service, share examples of how you've successfully supported customers or internal teams in the past. This will show that you understand the importance of customer satisfaction in a technical role.
✨Prepare for Problem-Solving Scenarios
Expect to be presented with hypothetical technical problems during the interview. Practice articulating your thought process and problem-solving approach clearly. This will help interviewers see your analytical skills in action.
✨Research the Company and Its Goals
Familiarize yourself with City Plumbing's mission and their tech & digital transformation project. Showing that you understand their goals and how you can contribute will set you apart from other candidates.
