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- Tasks: Plan and schedule repairs while ensuring excellent customer service.
- Company: Join Great Places, a community-focused organisation dedicated to improving lives.
- Benefits: Enjoy 26-30 days annual leave, healthcare perks, discounts, and a pension scheme.
- Why this job: Make a real impact in communities while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and strong organisational skills are essential.
- Other info: Flexible working hours and opportunities for continuous learning.
The predicted salary is between 22000 - 29000 £ per year.
Job Description
Repairs Scheduler – 12-month FTC
Didsbury, Manchester
£26,038 per annum
12 Month FTC Full Time
Repairs Scheduler 12 month FTC(full time, 35 hour per week)
Youwill be delivering excellent customer service and right first time repairs through the effective planning and resource scheduling of repairs jobs, liaising with the call centre and on site Repairs colleagues maximising productivity, increasing the…
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Repairs Scheduler - 12 month FTC employer: Great Places Housing Association
Contact Detail:
Great Places Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Scheduler - 12 month FTC
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities in social housing. Understanding the community dynamics will not only help you relate better to the role but also demonstrate your commitment to the values of Great Places.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on providing excellent service. Think of examples from your past experiences where you successfully managed customer expectations or resolved issues effectively.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage conflicting priorities. Have specific examples ready that showcase your ability to juggle multiple tasks while maintaining high productivity.
✨Tip Number 4
Showcase your communication skills by being proactive in your interactions. Whether it's during a phone call or an interview, make sure to express your thoughts clearly and engage with your audience to demonstrate your team-oriented mindset.
We think you need these skills to ace Repairs Scheduler - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling and customer service. Use specific examples that demonstrate your ability to manage multiple tasks and priorities effectively.
Craft a Strong Cover Letter: In your cover letter, express your passion for social housing and your commitment to community welfare. Mention how your skills align with the job requirements, particularly in planning and resource scheduling.
Showcase Communication Skills: Emphasise your first-class communication skills in both your CV and cover letter. Provide examples of how you've successfully liaised with teams or customers in previous roles.
Highlight Problem-Solving Abilities: Discuss instances where you've proactively identified issues and implemented solutions, especially in a scheduling context. This will demonstrate your initiative and ability to work under pressure.
How to prepare for a job interview at Great Places Housing Association
✨Showcase Your Customer Service Skills
As a Repairs Scheduler, excellent customer service is key. Be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to communicate effectively and ensure customer satisfaction.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities. Discuss how you manage multiple tasks and conflicting priorities. You might want to mention any tools or methods you use to stay organised and ensure that deadlines are met.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios where you might need to allocate resources under pressure or deal with unexpected changes. Think about how you would approach these situations and be ready to explain your thought process.
✨Research the Company and Its Values
Understanding the company's mission and values is crucial. Familiarise yourself with their commitment to community and social housing. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals.
