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For Companies At a Glance
- Tasks: Manage client relationships and ensure satisfaction while identifying growth opportunities.
- Company: Join SYNETIQ, the UK's leading vehicle recycling and salvage company, known for innovation and trust.
- Benefits: Enjoy a competitive salary, 33 days holiday, car allowance, and employee discounts.
- Why this job: Be part of a dynamic team that values client relationships and offers professional development.
- Qualifications: Strong communication skills and experience in building trusted client relationships are essential.
- Other info: This role includes ongoing training and a paid day to volunteer for a charity.
The predicted salary is between 28800 - 43200 £ per year.
Client Manager We are seeking a highly motivated and experienced Client Manager to join the Team with at least one day per week based at our site Winsford. Reporting to the Head of Client Relationships, you will be responsible for providing exceptional service and support to a portfolio of clients, driving client satisfaction, and maintaining long term relationships that drive profit and growth for our business and clients alike. Key Areas of Responsibility: Client Management & Services Build and maintain positive working relationships with both new and current clients. Identifying growth opportunities within existing relationships Competitor Analysis to determine opportunities / threats Develop a relevant industry network and represent the business at industry, business, and client events Be the point of escalation for service, dissatisfaction and complaint decisions Ensure both the Company and Clients adhere to contract terms Collaborate with all internal departments to successfully meet customer and client needs Cross sell other elements of the SYNETIQ business through current relationships and possible opportunities Assist with Finance reviews including debt management and the resolve of problem payments Review KPI\’s and MI\’s to assess the service health and identify areas for im…
Client Manager employer: SYNETIQ
Contact Detail:
SYNETIQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Make sure to research SYNETIQ and its services thoroughly. Understanding their business model and the specific needs of their clients will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with current or former employees of SYNETIQ on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Client Manager role.
✨Tip Number 3
Prepare examples from your past experience that showcase your ability to build and maintain client relationships. Highlight any specific strategies you've used to drive client satisfaction and retention.
✨Tip Number 4
Familiarize yourself with the latest trends in the motor and insurance industry. Being knowledgeable about current market conditions and competitor analysis will set you apart as a candidate.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in client management and relationship building. Use specific examples that demonstrate your ability to drive client satisfaction and maintain long-term relationships.
Showcase Your Skills: Make sure to highlight your strong communication skills and IT proficiency. Mention any relevant knowledge of the motor/insurance industry, as well as your familiarity with tools like Frontier and Vista.
Tailor Your Application: Customize your cover letter to reflect your understanding of SYNETIQ's values and mission. Explain why you are a good fit for their team and how you can contribute to their goals in client management.
How to prepare for a job interview at SYNETIQ
✨Showcase Your Relationship-Building Skills
As a Client Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication skills and trust-building techniques.
✨Understand the Industry Landscape
Familiarize yourself with the motor and insurance sectors, as well as SYNETIQ's position within the market. Be ready to discuss competitors and potential growth opportunities you see for the company based on your research.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've handled client complaints or service issues in the past. Highlight your approach to resolving conflicts and ensuring client satisfaction, as this will be a key part of your role.
✨Prepare Questions About Client Management Strategies
Show your interest in the role by preparing thoughtful questions about how SYNETIQ approaches client management and retention. This demonstrates your proactive mindset and eagerness to contribute to the company's success.
