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- Tasks: Manage and optimise Monday.com for various organisational needs.
- Company: Etio enhances global education systems through innovative digital solutions.
- Benefits: Enjoy flexible working, 25 days leave, health perks, and a supportive culture.
- Why this job: Make a real impact on education while working in a dynamic, agile team.
- Qualifications: Experience with Monday.com, strong governance skills, and a proactive mindset required.
- Other info: Remote work available; inclusive recruitment process for all applicants.
The predicted salary is between 36000 - 44000 £ per year.
Monday.com Systems Manager
- £45,000 – £55,000
- Remote (UK-based)
- Full-time | Permanent | 37.5 hrs/week
- Apply by: 31/07/2025
- Hiring Manager: Natalie Lewis | Recruiter: Rikki Spencer-Cox
Help us Elevate Education, Everywhere.
At Etio, we work with governments and institutions across the globe to improve education systems at scale. We support strategic planning, workforce development, quality assurance, and performance benchmarking – the kind of infrastructure that drives long-term improvement in outcomes. Right now, we’re building a smarter, more streamlined digital ecosystem to power that work. Monday.com is at the centre of it.
Our Technology & Digital team is a lean, expert crew of 14 – outcome-led, highly agile, and deeply practical. We design, scale, and refine digital platforms that drive impact across global programmes and internal operations alike.
The Role: Monday.com Systems Manager
We’re looking for someone who gets excited about transforming how organisations work – and knows how to turn a flexible platform like Monday.com into something structured, scalable, and deeply usable.
As our Monday.com Systems Manager, you’ll own the platform across Etio. That means shaping how it’s used as a CRM, portfolio tracker, operational hub, and more. You’ll design automations and integrations, set up governance structures, guide adoption across teams, and keep us ahead of the platform’s roadmap.
We’re already using Monday.com as a backbone for everything from solution delivery to risk registers. We’re pushing its automation and integration capabilities to reduce duplication, boost transparency, and embed smart workflows into the day-to-day. You’ll help us take all that further – with structure, consistency, and creativity.
What You’ll Be Doing
This role touches nearly every part of the business. Typical responsibilities include:
1. Platform Ownership & Governance
- Overall administration of the Monday.com platform
- User management, permissions, and access control
- Creating and maintaining workspace-level governance models
2. Workflow & Automation Design
- Designing, building, and maintaining automations, dashboards, and workflows
- Translating business requirements into functional board structures
- Creating reusable templates, views, and custom workflows
3. Integration & Technical Oversight
- Managing integrations with tools like M365, Salesforce, Zapier, PowerBI
- Working with APIs or coordinating with development teams where needed
- Evaluating, introducing, and managing apps and add-ons
4. Training & Adoption
- Leading onboarding and training for staff across functions
- Supporting change initiatives to scale confident platform use
- Acting as first-line support or escalation point for platform users
5. Analytics & Reporting
- Creating operational and performance dashboards
- Defining reporting structures for portfolio, CRM, and internal data
- Enabling data-driven decision-making across teams
6. Vendor & License Management
- Managing relationships with Monday.com and key partners
- Optimising seat usage and supporting license renewal planning
How You’ll Make an Impact
This role directly supports several key areas of Etio’s tech and delivery strategy:
- Portfolio & CRM Configuration
Build and maintain scalable boards, dashboards, and views for managing programmes, customers, and sales funnels
- Workflow Automation Strategy
Implement automations using native features and tools like Zapier to cut down on manual tasks
- Tool Governance & Adoption
Design accessible templates and user experiences aligned to our operating model
- Data & Reporting Infrastructure
Enable real-time reporting and support our growing emphasis on data-led planning
- Integration Across Platforms
Connect Monday.com with other core systems (e.g., LMS, PowerBI, Salesforce) to centralise insights
- Change Enablement
Drive training, onboarding, and adoption to embed Monday.com use across teams
What You’ll Bring
Essential experience:
- Deep, hands-on experience administering Monday.com in a complex or enterprise setting
- Strong governance mindset – including permission models, workspace setup, and templating
- Demonstrated ability to design automations, dashboards, and workflow structures
- Comfortable working with APIs and third-party integration tools (e.g. Zapier, Make)
- Confident translating business requirements into usable platform solutions
- Experience leading platform onboarding, user support, and change initiatives
Desirable qualities:
- Awareness of Monday.com’s product roadmap – especially upcoming AI capabilities
- A structured way of tracking platform updates and rolling out new features
- Balanced thinking – able to offer flexibility while protecting platform integrity
- Strong communicator – able to support technical and non-technical users
- A proactive, builder’s mindset
Why Etio?
We\’re designing digital tools that directly improve public services and education systems. In this role, you’ll help shape how those tools are built, shared, and scaled – not just for internal teams, but for the institutions we support globally.
We offer a working culture that’s flexible, supportive, and grounded in trust. We care about doing good work and about people enjoying how they do it.
Benefits
- 25 days annual leave + bank holidays (option to buy more)
- Flexible working culture
- Health & Wellbeing benefits (Healthcare Cash Plan, Private Medical Insurance, EAP)
- Enhanced family-friendly policies
- Work from anywhere globally (up to 8 weeks/year)
- Paid volunteer day
- Cycle to Work & Electric Car Scheme
- 3% employer pension contribution
Accessibility and Adjustments
Etio is committed to ensuring an inclusive and accessible recruitment process. If you need any adjustments to apply or participate in the process, let us know – we’ll do our best to support you.
Monday.com Systems Manager employer: Etio
Contact Detail:
Etio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monday.com Systems Manager
✨Tip Number 1
Familiarise yourself with Monday.com’s features and capabilities. Understanding how to leverage its automation and integration tools will not only help you in the role but also demonstrate your proactive approach during discussions with the hiring team.
✨Tip Number 2
Showcase your experience with similar platforms or tools in your conversations. Highlighting your hands-on experience with CRM systems, workflow automation, or project management tools can set you apart as a candidate who can hit the ground running.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented governance structures or user training in previous roles. This will illustrate your ability to lead change initiatives and support platform adoption effectively.
✨Tip Number 4
Stay updated on Monday.com’s product roadmap, especially any upcoming features or AI capabilities. Being knowledgeable about future developments shows your commitment to the platform and your readiness to innovate within the role.
We think you need these skills to ace Monday.com Systems Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Monday.com Systems Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the role. Emphasise your hands-on experience with Monday.com, governance mindset, and any relevant automation or integration projects you've worked on.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're passionate about the role and how your background makes you a perfect fit. Mention specific examples of how you've successfully managed similar platforms or projects in the past.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Etio
✨Show Your Passion for Monday.com
Make sure to express your enthusiasm for using Monday.com and how it can transform organisational workflows. Share specific examples of how you've successfully implemented or managed similar platforms in the past.
✨Demonstrate Your Technical Skills
Be prepared to discuss your hands-on experience with Monday.com, including any automations, dashboards, or integrations you've designed. Highlight your familiarity with APIs and third-party tools like Zapier, as this is crucial for the role.
✨Prepare for Governance Discussions
Understand the importance of governance in platform management. Be ready to talk about how you would set up permission models, workspace governance, and user management to ensure a structured and secure environment.
✨Emphasise Training and Adoption Strategies
Since the role involves leading onboarding and training, think about how you would approach this. Share ideas on how to encourage user adoption and support change initiatives across teams, showcasing your communication skills.
