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- Tasks: Promote and support sleep diagnostic equipment while training healthcare staff.
- Company: S-Med Ltd is a leading provider of sleep diagnostic solutions in the UK.
- Benefits: Enjoy reimbursed travel expenses and opportunities for professional development.
- Why this job: Join a dynamic team making a real impact in healthcare with innovative technology.
- Qualifications: 3+ years in clinical settings; experience with medical devices preferred.
- Other info: Role involves travel and customer engagement, perfect for those who love variety.
The predicted salary is between 36000 - 60000 £ per year.
S-Med Ltd are looking for a Clinical Application, Sales and Support Specialist to join our team to promote, sell and support our equipment sales and clinical services within the UK market.
The products include the full range of Sleep Diagnostic Equipment sold by S-Med including the complete range of products manufactured by SOMNOmedics in Germany.
Details:
1) Job entails from time to time that the Clinical Application, Sales and Support Specialist will spend time away from home. This will be to provide training to overnight staff in sleep labs where we have supplied equipment, to attend congresses and meetings, to attend training courses at the factory or other venues as may be scheduled by the factories.
2) All expenses for these trips will be reimbursed by the company, including mileage for the use of your own vehicle, rail or air travel, hotel and meals while away from home.
Key Responsibilities:
Clinical Application & Training
- Provide pre- and post-sales clinical training and product demonstrations to clinicians and hospital staff.
- Customise clinical application workflows to meet the specific needs of healthcare facilities.
- Support product evaluations, installations, and go-lives at customer sites.
- Act as a subject matter expert on clinical functionality and best practices.
Sales Support
- Assist the sales team with product positioning, value proposition delivery, and technical presentations.
- Contacting potential new customers to promote our products and demonstrating equipment to potential customers with the aim of selling to them
- Participate in sales meetings, trade shows, and workshops to support business development.
· Contacting existing customers on a regular basis to ensure that their equipment is working correctly and to promote any new products or items to them
- Help identify customer needs and provide feedback for solution customisation.
· Being available to assist customers with training or questions relating to the equipment they are currently using
- Collaborate with marketing and R&D to tailor messaging and materials for clinical audiences.
Customer Support & Relationship Management
- Serve as a key contact for ongoing clinical support and troubleshooting.
- Ensure customer satisfaction by addressing questions, concerns, or technical issues promptly.
- Develop and maintain strong relationships with key stakeholders in hospitals and clinics.
- Gather user feedback and clinical data to assist with continuous product improvement.
Qualifications:
- 3+ years of clinical experience in a hospital or healthcare setting
- Experience with medical devices, diagnostic systems, or clinical software
- Strong communication, presentation, and interpersonal skills
- Ability to travel up to 40–70% (depending on territory)
- Sales experience is a strong asset, but not mandatory
Skills & Competencies:
- Clinical expertise with ability to translate complex technology into practical usage
- Confidence in public speaking and customer engagement
- Team-oriented with a proactive, self-starter mindset
- Strong problem-solving and analytical thinking
- Tech-savvy with knowledge of hardware, software Installation and maintaining network equipment infrastructure
Preferred:
- Prior experience in a customer/patient-facing or field application specialist role
- Certification in clinical informatics or product-specific training
- Midlands based
Clinical Application, Sales and Support Specialist employer: S-Med Ltd
Contact Detail:
S-Med Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Application, Sales and Support Specialist
✨Tip Number 1
Network with professionals in the healthcare and medical device sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with the products offered by S-Med and SOMNOmedics. Understanding the technical specifications and clinical applications of these devices will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare for potential travel requirements by showcasing your flexibility and willingness to adapt. Highlight any previous experience you have with training or supporting staff in different locations, as this will be a key aspect of the job.
✨Tip Number 4
Brush up on your presentation skills, as you'll need to deliver product demonstrations and training sessions. Consider practising in front of friends or colleagues to gain confidence and receive constructive feedback before your interview.
We think you need these skills to ace Clinical Application, Sales and Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clinical experience, particularly in a hospital or healthcare setting. Emphasise any experience with medical devices or diagnostic systems, as well as your communication and presentation skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide clinical training and support, and how you can contribute to S-Med's goals.
Showcase Your Technical Skills: Since the role requires tech-savviness, include examples of your experience with hardware, software, and network equipment. Highlight any relevant certifications or training that would make you a strong candidate.
Prepare for Interviews: If selected for an interview, be ready to discuss your clinical expertise and how you would approach customer engagement. Prepare to share examples of how you've successfully supported customers or trained staff in the past.
How to prepare for a job interview at S-Med Ltd
✨Showcase Your Clinical Expertise
Make sure to highlight your clinical experience during the interview. Discuss specific scenarios where you've successfully trained staff or implemented new equipment in a healthcare setting, as this will demonstrate your ability to fulfil the role's key responsibilities.
✨Prepare for Technical Questions
Since the role involves medical devices and diagnostic systems, be ready to answer technical questions about these products. Brush up on your knowledge of the equipment you'll be working with, especially the SOMNOmedics range, to show that you're well-prepared and knowledgeable.
✨Demonstrate Strong Communication Skills
As this position requires interaction with clinicians and hospital staff, practice articulating complex concepts in simple terms. Use examples from your past experiences to illustrate how you've effectively communicated with diverse audiences.
✨Emphasise Your Problem-Solving Abilities
Be prepared to discuss instances where you've encountered challenges in a clinical environment and how you resolved them. This will showcase your analytical thinking and proactive mindset, which are crucial for providing excellent customer support.
