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For Companies At a Glance
- Tasks: Lead and inspire a team to create amazing customer experiences in-store.
- Company: Sofology is a leading furniture retailer focused on quality sofas and customer satisfaction.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for career growth.
- Why this job: Join a vibrant team where your leadership can make a real impact on customers' lives.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: This role offers a chance to develop your management skills in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Sofology is way more than just a sofa The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Deputy Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.
So whether its about style, comfort, or everything in between, with your exceptional coaching skills and inspiring your team through your passion, therell be no ifs or buts when it comes to your Sofologists rolling out the red carpet, every single time.
Sofology benefits
- Great basic salary with generous, uncapped team bonus
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family
- Access to discounts at 100s of high street retailers.
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether its your wedding, birthday or even the arrival of your new furry friend
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance – you can count on us to be there when it matters
- Holiday buy back scheme (5 days)
- Okay, so the list just goes on, but heres a few more. Sharesave, volunteer days and a cycle to work scheme!
A day in the life of…
A Deputy Store Manager, youll spend your time doing so much more than sitting! Here are just a few of the things youll be getting up to:
- Being accountable for motivating and inspiring your team through daily morning meetings, regular communication and feedback
- Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines
- Working alongside the Store Manager to create an environment where our Sofologists want to be and our customers want to shop
- Supporting on-going personal development through setting clear and achievable goals
- Assessing individual performance through observation thus enabling the identification of training and development needs
- Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team
- Leading the team in the Store Managers absence
In an ideal world…
You dont need to have furniture experience because let's be honest, leadership isn't about knowing what type of cushion interiors make a sofa comfy! We are looking for someone who completely thrives when leading a team, resulting in high performance, holds those exciting morning meetings that kickstart the day the right way, and who will really care about nurturing our Sofologists to help them be better, and do better.
We know that none of our customers are the same and that goes for our Sofologists too – there truly is a seat for everyone at Sofology!
A little about Sofology
Were a fun place to be and we know our people are priceless. Were proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.
Were all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
Roll Out The Red Carpet– From browsing to buying and beyond, we always ensure a Very Important Customer experience – no ifs, no buts.
A Seat for Everyone – Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
Bold By Design– We're a courageous brand with ambition and drive. Well never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now!Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.
DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
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Deputy Store Manager employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Sofology's product range and values. Understanding the brand's ethos and the importance of customer experience will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples of how you've successfully motivated and coached teams in previous roles. Highlighting your leadership skills and ability to enhance customer service will show that you're a great fit for the Deputy Store Manager position.
✨Tip Number 3
Research common challenges faced in retail management, especially in furniture sales. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate.
✨Tip Number 4
Engage with Sofology on social media or visit their stores to get a feel for the company culture. This will not only give you insights into their operations but also provide you with talking points for your interview.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Deputy Store Manager at Sofology. Highlight key skills such as coaching, motivating staff, and delivering excellent customer service in your application.
Tailor Your CV: Customise your CV to reflect your experience in retail management and customer service. Use specific examples that demonstrate your ability to lead a team and enhance customer experiences, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for home furnishings and your understanding of the importance of customer satisfaction. Mention how your leadership style aligns with Sofology's values and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a Deputy Store Manager.
How to prepare for a job interview at Sofology
✨Understand the Brand
Before your interview, make sure you have a solid understanding of Sofology's brand values and what sets them apart in the market. Familiarise yourself with their product range and customer service philosophy to demonstrate your enthusiasm for the role.
✨Showcase Leadership Skills
As a Deputy Store Manager, you'll be expected to coach and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your ability to inspire others and create a positive work environment.
✨Emphasise Customer Experience
Sofology prides itself on delivering an unrivalled customer experience. Be ready to discuss how you would ensure customers feel valued and supported during their shopping journey. Share specific strategies or initiatives you've implemented in previous roles that enhanced customer satisfaction.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the store's culture, team dynamics, and expectations for the Deputy Store Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
