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- Tasks: Join a dynamic team overseeing delegated claims operations and ensure top-notch performance.
- Company: Be part of a reputable company with ambitious growth plans and a supportive culture.
- Benefits: Enjoy a collaborative environment, opportunities for ownership, and a chance to make an impact.
- Why this job: Perfect for those seeking autonomy and a role that influences key business functions.
- Qualifications: Experience in claims or delegated authority oversight is preferred; strong communication skills are essential.
- Other info: This role offers visibility across global operations and the chance to drive continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
An exciting opportunity has opened up to join a growing claims operations team in a key delegated authority oversight role. This is a hands-on position with exposure to DCAs across the globe, working closely with internal claims adjusters and external partners to ensure robust performance and governance across the delegated claims function.With a strong reputation in the market and clear growth ambitions, this business offers a supportive and inclusive environment where you’ll be trusted to take ownership and contribute to continuous improvement across delegated claims. Ideal for someone with experience in claims or DA oversight looking to take their next step in a more autonomous role.Key responsibilities:• Support onboarding and ongoing due diligence of Delegated Claims Administrators (DCAs), ensuring adherence to internal governance frameworks.• Manage the administration of DCA contracts and assist in the negotiation of terms and service level agreements.• Collate and analyse KPI data for reporting and monitoring purposes, escalating concerns where performance falls below standards.• Maintain accurate logs and trackers, providing up-to-date information on DCA performance and audit recommendations.• Assist with DCA audit planning and ensure recommendations are followed up to completion.• Ensure completeness and accuracy of claims bordereaux, working with the wider claims ops team on reconciliation and query resolution.• Monitor loss fund balances and undertake reconciliations to return surplus funds.Experience required:• Good understanding of the Lloyd’s and London Market with a focus on delegated authority or claims operations.• Experience working with DCAs or delegated claims practices is desirable.• Strong communication skills and a detail-oriented mindset with a passion for improving processes and ensuring data accuracy.This is a fantastic opportunity to step into a varied and high-impact role that will offer visibility, ownership, and the chance to work across multiple claims functions.If this sounds like your next move, get in touch for more details.
Claims Operations DA Analyst employer: Arthur
Contact Detail:
Arthur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Operations DA Analyst
✨Tip Number 1
Familiarise yourself with the Lloyd’s and London Market, especially focusing on delegated authority and claims operations. Understanding the nuances of this market will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals who have experience in claims operations or work with Delegated Claims Administrators (DCAs). Engaging with industry contacts can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes or ensured data accuracy in previous roles. Being able to articulate your contributions in these areas will set you apart as a candidate who is proactive and results-driven.
✨Tip Number 4
Stay updated on current trends and challenges within the claims operations sector. Showing that you are informed about the latest developments will reflect your enthusiasm for the role and your readiness to contribute to continuous improvement.
We think you need these skills to ace Claims Operations DA Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims operations and delegated authority oversight. Use specific examples that demonstrate your understanding of the Lloyd’s and London Market.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving processes and ensuring data accuracy. Mention how your skills align with the responsibilities outlined in the job description, particularly in managing DCA contracts and KPI data analysis.
Highlight Relevant Skills: Emphasise your strong communication skills and detail-oriented mindset in your application. Provide examples of how you've successfully contributed to continuous improvement in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Arthur
✨Understand the Role
Make sure you have a solid grasp of what a Claims Operations DA Analyst does. Familiarise yourself with the responsibilities mentioned in the job description, especially around DCA oversight and performance monitoring.
✨Showcase Your Experience
Prepare to discuss your previous experience with DCAs or claims operations. Be ready to provide specific examples of how you've contributed to governance frameworks or improved processes in past roles.
✨Demonstrate Analytical Skills
Since the role involves collating and analysing KPI data, be prepared to talk about your analytical skills. You might want to mention any tools or methods you’ve used for data analysis and how they helped in decision-making.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to delegated authority and claims operations. This shows your interest in the role and helps you understand how you can contribute to their growth ambitions.
