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For Companies At a Glance
- Tasks: Lead the Salesforce Centre of Excellence, driving strategy and operational excellence.
- Company: Join a forward-thinking organisation focused on digital transformation and innovation.
- Benefits: Enjoy hybrid working with two days onsite and opportunities for professional growth.
- Why this job: Shape the future of Salesforce in a collaborative environment that values creativity and impact.
- Qualifications: Strong Salesforce expertise and leadership experience required.
- Other info: This is a permanent role ideal for those ready to make a significant impact.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Permanent role
Hybrid Working 2 days onsite per week
The Head of Salesforce Centre of Excellence (CoE) is responsible for the Salesforce strategic direction, capabilities, and operational excellence in the organisation. The role requires a strong understanding of the Salesforce product suite and management experience of salesforce administrators and developers.
This role also requires strategic vision, strong leadership, and programme management skills to ensure the successful delivery of initiatives and the ongoing adoption of Salesforce across the organisation.
The successful candidate will develop business-focused solutions, manage the Centre of Enablement (CoE) and key internal business and external (SI, Salesforce, other government department) relationships on behalf of the organisation.
This is a strategic platform to navigate data challenges, inefficiencies and nonstandard processes. This will not be used as a sales and marketing tool for the organisation, this is used to manage processes, cases, contacts etc.,
Key Responsibilities
Strategic Leadership and Governance:
- Define, implement and communicate the vision, strategy, and roadmap for the
- Salesforce CoE, ensuring alignment with organisational objectives and digital transformation goals.
- Establish and enforce governance frameworks, standards, and best practices for Salesforce utilisation across the organisation.
Centre of Excellence (CoE) Management:
- Build and manage a high-performing CoE team, fostering a culture of collaboration, innovation, and continuous improvement.
- Develop and deliver training programs to enhance the team's Salesforce capabilities and ensure knowledge sharing.
Offshore Systems Integrator (SI) Relationship Management:
- Establish and maintain strong partnerships with offshore SIs, ensuring clear communication and alignment of objectives.
- Oversee the quality and timeliness of deliverables from offshore partners, ensuring they meet organisational standards and requirements.
Business-Focused Solution Development:
- Collaborate with business stakeholders to identify business requirements and translate them into effective Salesforce solutions.
- Oversee the design and implementation of scalable and secure Salesforce applications that enhance business processes and deliver measurable value.
- Ensure solutions are user-centric and adhere to user experience best practices.
Salesforce Administration and Development:
- Lead the administration of the Salesforce platform, including user management, security configurations, data integrity, and system maintenance.
Automation Strategy and subject knowledge
- Champion the leveraging of automation to optimise business processes and efficiencies.
- Proactively engage in and shape the DDSS Automation and AI strategy and CoP.
- Collaborate closely with Data, AI and Enterprise Architecture teams.
Key Outputs and Deliverables
- Salesforce CoE Strategy & Roadmap
- Governance Frameworks
- Performance Metrics & Reporting
- Talent & Capability Development
- Reusable Assets & Standards
Essential
Strategic Vision and Leadership – Possesses a clear strategic vision for how Salesforce aligns with an organisations broader business goals
Salesforce Expertise – Extensive hands-on functional and technical experience with Salesforce products and architecture
If this sounds like you and you are looking for your next peramanent opportunity to drive and shape this role into your own, apply now.
Head Of Salesforce - COE employer: Investigo Change Solutions
Contact Detail:
Investigo Change Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Salesforce - COE
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and updates. Being well-versed in the current capabilities of the Salesforce product suite will not only boost your confidence but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with professionals in the Salesforce community. Attend local meetups or online webinars to connect with others in similar roles. This can provide valuable insights into best practices and may even lead to referrals.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've successfully managed teams or projects in the past. Highlighting your experience in building high-performing teams will resonate well with the expectations for this role.
✨Tip Number 4
Prepare to discuss your strategic vision for a Salesforce Centre of Excellence. Think about how you would align Salesforce initiatives with broader organisational goals, as this will be a key aspect of the role.
We think you need these skills to ace Head Of Salesforce - COE
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Salesforce - COE position. Tailor your application to highlight your relevant experience in strategic leadership, Salesforce expertise, and programme management.
Craft a Compelling CV: Your CV should clearly showcase your experience with Salesforce products and your leadership capabilities. Use specific examples of how you've developed business-focused solutions and managed teams effectively in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the organisation. Highlight your strategic vision for Salesforce and how it aligns with the company's objectives. Be sure to mention any relevant partnerships or collaborations you've managed.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents. Check for any spelling or grammatical errors, and ensure that your information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Investigo Change Solutions
✨Showcase Your Strategic Vision
Be prepared to discuss your strategic vision for Salesforce within the organisation. Highlight how you can align Salesforce initiatives with broader business goals and digital transformation objectives.
✨Demonstrate Leadership Skills
Share examples of how you've successfully led teams in the past, particularly in a Salesforce context. Emphasise your ability to foster collaboration, innovation, and continuous improvement within a Centre of Excellence.
✨Highlight Your Technical Expertise
Make sure to showcase your hands-on experience with Salesforce products and architecture. Be ready to discuss specific projects where you've implemented effective Salesforce solutions that delivered measurable value.
✨Prepare for Relationship Management Scenarios
Think about your experience managing relationships with offshore systems integrators and other stakeholders. Be ready to discuss how you ensure clear communication and alignment of objectives to meet organisational standards.
