At a Glance
- Tasks: Craft delicious drinks and provide top-notch service to our customers.
- Company: Join Costa, a leading High Street brand known for its commitment to quality and people.
- Benefits: Enjoy flexible shifts, competitive pay, and fantastic perks while developing your skills.
- Why this job: Be part of a vibrant team that values individuality and offers growth opportunities.
- Qualifications: Previous customer service experience and a passion for coffee are essential.
- Other info: Embrace a diverse workplace where everyone can thrive and be themselves.
We\’re currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a permanent casual basis, contracted to 0 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: Variable shifts
Here\’s what you need to know before applying:
Your key responsibilities will include:
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Keeping the bar area clean
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, food preparation and presentation techniques
- Check if brewing equipment operates properly and report any maintenance needs
- Representing Costa and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Barista will:
- Be a brilliant communicator and easily build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Have Hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2107/97983001/52751338/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Barista - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and brewing methods. Knowing the drinks inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a customer service scenario. Being able to build rapport quickly is key for a Barista, so showcasing this ability can set you apart.
✨Tip Number 3
Demonstrate your enthusiasm for teamwork. Share examples of how you've successfully collaborated with others in previous roles, as being a team player is essential in a busy café environment.
✨Tip Number 4
Research Costa's values and culture. Understanding their commitment to diversity and employee development will help you align your answers during the interview, showing that you're a great fit for their team.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista at Costa. Familiarise yourself with the skills required, such as customer service experience and knowledge of brewing methods.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in customer service or food and beverage. Emphasise your communication skills and ability to work under pressure, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific experiences that demonstrate your initiative and ability to thrive in a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at OneRetail
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different brewing methods and beverage blends, as this will demonstrate your genuine interest in the role.
✨Highlight Your Customer Service Skills
Since the role requires excellent communication and relationship-building skills, be prepared to discuss your previous customer service experience. Provide specific examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
As a Barista, being a team player is crucial. During the interview, share instances where you've successfully collaborated with others in a fast-paced environment. This will show that you can work well under pressure and contribute positively to the team dynamic.
✨Prepare for Practical Questions
Expect questions related to food handling, hygiene standards, and health and safety regulations. Brush up on these topics beforehand so you can confidently discuss how you would maintain a clean and safe working environment while preparing drinks and food.