At a Glance
- Tasks: Promote and educate on innovative 3D x-ray technology while ensuring customer satisfaction.
- Company: Join a rapidly growing Oxford-based medical imaging company revolutionising the radiology market.
- Benefits: Enjoy a competitive salary, car allowance, and comprehensive benefits package.
- Why this job: Be part of a dynamic team making a real impact in healthcare with cutting-edge technology.
- Qualifications: Degree in Radiography, HCPC registration, and strong presentation skills required.
- Other info: Travel across the UK and overseas is part of the role.
The predicted salary is between 42000 - 98000 £ per year.
We are working closely with an Oxford headquartered medical imaging company, looking to revolutionise the 3D x-ray market with at point-of-use technology. They are growing rapidly across UK, Europe and in the US. Currently searching for a Clinical Product Specialist.
The role would be responsible for the clinical promotion and ensuring customer satisfaction of the clients Medical and Veterinary Systems. The team are looking for someone to utilise their clinical knowledge base, training expertise and commercial skills to promote and educate medical and veterinary professionals on the clients unique tomosynthesis imaging technologies.
Clinical Product Specialist – Radiology
Salary: Up to £70,000 + Car Allowance + Comprehensive Benefits
Location: On-site in Oxford HQ + travel across UK
Responsibilities:
Product Sales Support
- Promote excellent relationships with customers to ensure product and market needs are well understood and providing support to the sales team in commercial negotiations
- Contribute to the creation of compelling product marketing material (White papers, presentations)
- Contribute to the completion of Technical Sales Responses
- Provide training internally and to distributors on the clients DT Medical and Veterinary systems
- Manage and Collect high quality image data to promote key system benefits
Training/Applications Support
- Deliver engaging training sessions to ensure high levels of customer satisfaction
- Collaborate with Service and R&D to efficiently and effectively resolve customer issues
- Deliver engaging product demonstrations to promote the benefits of the clients Medical and Vet Systems
Product Development
- Collate and share customer feedback to enhance future system development
- Support clinical trials and studies in conjunction with the R&D team and external clinical partners
- General/Other
- Travel to customer sites in the UK and overseas as required
- Maintain a safe working environment and follow all protocols to ensure compliance with company quality procedures and regulatory standards
Requirements
Skills & Qualifications
- Educated to degree level in Radiography
- Current HCPC registration
- Core Radiography knowledge, and image interpretation
- An understanding of learning styles to meet customer needs
- Ability to work independently and to be self-motivated
- Problem solving nature, being ability to work through challenges under pressure
- Ability to react to changing working requirements
- Highly effective presenters; able to use Powerpoint to create impactful presentations
- Ability to communicate on a broad level within the organisation and customer environment
- Detail focus with the tenacity to see tasks through to their successful completion
Experience
- Experience of product support within the radiology domain
- Delivering impactful Product demonstrations
- Delivering Applications Training in a Clinical Environment
- Development of Training Material
- Successful track record of maintaining high customer satisfaction
- Providing Product Management/Development with concise and effective feedback on image quality and system functionality improvements
- Successful management of customer satisfaction challenges
Clinical Product Specialist - Radiology employer: CT19
Contact Detail:
CT19 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Product Specialist - Radiology
✨Tip Number 1
Familiarise yourself with the latest advancements in tomosynthesis imaging technologies. Understanding the unique features and benefits of these systems will help you engage effectively with medical and veterinary professionals during your interactions.
✨Tip Number 2
Network with professionals in the radiology field, especially those who have experience with product support or training. Attend relevant conferences or webinars to build connections and gain insights that could be beneficial in your role.
✨Tip Number 3
Prepare to demonstrate your presentation skills by creating a mock training session or product demonstration. This will not only showcase your ability to communicate effectively but also highlight your understanding of customer needs and learning styles.
✨Tip Number 4
Research the company’s current products and customer feedback. Being knowledgeable about their existing systems and any areas for improvement will allow you to provide valuable insights during interviews and show your commitment to enhancing customer satisfaction.
We think you need these skills to ace Clinical Product Specialist - Radiology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in radiography and product support. Emphasise your clinical knowledge, training expertise, and any previous roles that involved customer interaction or product promotion.
Craft a Compelling Cover Letter: In your cover letter, express your passion for medical imaging and how your skills align with the role of Clinical Product Specialist. Mention specific experiences where you've successfully trained others or improved customer satisfaction.
Showcase Your Presentation Skills: Since the role requires delivering engaging training sessions and product demonstrations, consider including examples of past presentations or training materials you've created. This will demonstrate your ability to communicate effectively.
Highlight Problem-Solving Abilities: The job description mentions a need for problem-solving skills. Include examples in your application where you've successfully navigated challenges, particularly in a clinical or customer-facing environment.
How to prepare for a job interview at CT19
✨Showcase Your Clinical Knowledge
Make sure to highlight your clinical background in radiography during the interview. Be prepared to discuss specific cases or experiences where your knowledge directly contributed to patient care or product usage.
✨Prepare Engaging Presentations
Since the role involves delivering training and product demonstrations, practice creating impactful presentations using PowerPoint. Bring examples of how you've successfully engaged an audience in the past.
✨Demonstrate Problem-Solving Skills
Be ready to discuss challenges you've faced in previous roles and how you overcame them. This will show your ability to handle pressure and adapt to changing requirements, which is crucial for this position.
✨Understand Customer Needs
Research the company’s products and their applications in both medical and veterinary settings. Be prepared to discuss how you would approach understanding and addressing customer needs to ensure satisfaction.