At a Glance
- Tasks: Visit properties to arrange debt payments and provide excellent customer service.
- Company: Join an award-winning Enforcement Group known for its tech and employee satisfaction.
- Benefits: Enjoy a competitive salary, company vehicle, pension scheme, and health support.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Must have a full UK driving license and Enforcement Agent Certification Level 2.
- Other info: Potential earnings of up to £55,000 with a clear career progression path.
The predicted salary is between 28000 - 30000 £ per year.
Job Title: Enforcement Agent Location: Wolverhampton Salary: £28,000 rising to £30,000 following passing probation (OTE £50,000 – £55,000) The Role Visiting debtor's properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Customer service and empathy is key to the success of this role. Where a solution cannot be find you will be taking control/removing goods where necessary. Making enquiries with neighbours if debtors have moved or left a property. The Company They are part of an Industry leading Enforcement Group who's industry leading technology and remuneration packages have made them an employer of choice, they were also in the Sunday Times Top 100 Companies to work for Awards for two years running! The Salary and Benefits Package £28,000 basic salary rising to £30,000 following completion of probation (OTE £50,000 – £55,000) Company vehicle, fuel card and expenses Company pension scheme Employee discount scheme Health and wellbeing support Candidate Requirements Full UK Driving License (held for at least 2 years) Able to drive both manual and automatic vehicles Able to provide a clean DBS and no CCJ/IVA Hold a current Enforcement Agent Certification Level 2 Diploma in Removal of Goods The Application Process Please submit your CV as directed and shortlisted candidates will be contacted for an initial telephone interview …
Enforcement Agent employer: Novax Recruitment Ltd
Contact Detail:
Novax Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Agent
✨Tip Number 1
Familiarize yourself with the laws and regulations surrounding debt enforcement in the UK. Understanding the legal framework will not only boost your confidence but also demonstrate your commitment to the role during the interview.
✨Tip Number 2
Highlight your customer service skills and empathy in conversations with potential employers. This role requires a delicate balance of assertiveness and understanding, so be prepared to share examples of how you've successfully navigated difficult situations in the past.
✨Tip Number 3
Make sure you have your Enforcement Agent Certification Level 2 Diploma ready and up to date. Being able to present this qualification during your discussions will show that you are serious about the position and meet the necessary requirements.
✨Tip Number 4
Prepare for the initial telephone interview by practicing common interview questions related to debt enforcement. Think about scenarios where you had to make tough decisions or handle sensitive situations, as these will likely come up in conversation.
We think you need these skills to ace Enforcement Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and debt recovery. Emphasize any previous roles where empathy and negotiation skills were key to your success.
Highlight Certifications: Clearly mention your Enforcement Agent Certification Level 2 Diploma in Removal of Goods. This is a crucial requirement for the role, so ensure it stands out in your application.
Showcase Driving Experience: Since a full UK driving license is required, include details about your driving experience, especially if you have driven both manual and automatic vehicles. This will demonstrate your suitability for the role.
Prepare for the Interview: Be ready to discuss scenarios where you've successfully handled difficult situations with empathy and customer service. Think of examples that showcase your problem-solving skills and ability to manage sensitive situations.
How to prepare for a job interview at Novax Recruitment Ltd
✨Show Empathy and Customer Service Skills
As an Enforcement Agent, demonstrating your ability to empathize with debtors is crucial. Prepare examples from your past experiences where you successfully handled sensitive situations, showcasing your customer service skills.
✨Understand the Role's Responsibilities
Familiarize yourself with the specific duties of an Enforcement Agent, such as arranging payment plans and removing goods when necessary. Be ready to discuss how you would approach these tasks and any relevant experience you have.
✨Highlight Your Driving Experience
Since a full UK driving license is required, be prepared to talk about your driving history. Mention your experience with both manual and automatic vehicles, and any relevant certifications you hold.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think through potential situations you might face as an Enforcement Agent and how you would handle them effectively.