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- Tasks: Lead training activities for a major digital transformation project in the public sector.
- Company: Join iTS, a dynamic tech provider in Northern Ireland with a focus on client-centric solutions.
- Benefits: Enjoy a hybrid work model with opportunities for professional growth and development.
- Why this job: Be part of an ambitious team making a real impact through innovative training solutions.
- Qualifications: 5+ years in training management with experience in complex enterprise solutions required.
- Other info: Regular office attendance in Belfast is necessary for this role.
The predicted salary is between 36000 - 60000 ÂŁ per year.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
About us
iTS is a Northern Ireland based provider of technology and solutions for complex case management and other bespoke government and private customer solutions. We have over 90 employees across our sites in Belfast and Chennai. iTS is a rapidly changing, ambitious and dynamic business and we look to employ people who, like us, put the client at the heart of everything they do.
The Role
The Training Manager will play a crucial role in supporting our client’s digital transformation. They will take the lead on training activities for the replacement of a complex enterprise solution for a public sector client.
This is a hybrid role with regular attendance to our Belfast office required.
Responsibilities
The key responsibilities for this role include, but are not limited to, the following:
- Performing a full Training Needs Analysis (TNA) to identify the specific training needs for client’s teams, departments, or business units based on their job roles, experience/knowledge and performance expectations.
- Collaborate with senior management and project teams to understand the training requirements and align them with the organisation’s digital transformation goals and broader organisational strategies to enable the development of a Training Strategy for the new solution and subsequently the detailed Training Plan (schedule).
- Work alongside the Project delivery team and Change Management to design and develop the supporting materials for an effective training program, utilising a mix of in-person, virtual, and self-paced training methods including user manuals, e-learning modules, videos and classroom-based sessions and mentoring.
- Conduct “Train the Trainer” sessions.
- Evaluate training effectiveness through assessments, surveys, and feedback.
- Manage training team members.
Experience
- The successful candidate should have at least 5 years previous experience leading the analysis, design, development and delivery of the training of complex enterprise solution implementations and:
- Experience handling complexity and managing training across a client organisation.
- Possess the ability to articulate complex concepts clearly and inspire others.
- Have a strong understanding of business processes and a results-oriented mindset.
- Proficiency in conducting task analysis to correlate requirements with employee capabilities and identify specific knowledge and skills required.
- Experience scheduling complex modular based training for a significant audience base.
- Experience adapting and delivering Innovative training solutions.
Key Competencies
- Communication skills – excellent written and oral, essential for training development and to enable management reporting.
- Problem-Solving – Ability to identify training challenges before developing a solution.
- Organisational Skills – Ability to multi-task in a high paced environment and manage time effectively to meet the Project training goals.
- Developing and Delivering Solutions: Design and execute effective training programs within an agile or waterfall project.
- Managing Technologies: Leveraging technology to plan and create training materials in a variety of media e.g. handouts / presentations / videos / on-line contextual help etc.
No agencies please
Training Manager employer: ITS Computing Ltd
Contact Detail:
ITS Computing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital transformation and training methodologies. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to iTS's goals during interviews.
✨Tip Number 2
Network with professionals in the training and development field, especially those who have experience in complex enterprise solutions. Engaging with them can provide insights into the challenges faced and how to overcome them, which you can mention in your discussions with us.
✨Tip Number 3
Prepare examples of past training programmes you've developed or led, particularly those that involved complex solutions. Being able to share specific outcomes and feedback will demonstrate your capability and experience effectively.
✨Tip Number 4
Research iTS and its projects thoroughly. Understanding our mission and values will allow you to tailor your conversations and show how your vision aligns with ours, making you a more attractive candidate for the Training Manager position.
We think you need these skills to ace Training Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to grasp the key responsibilities and requirements of the Training Manager position. Make notes on how your experience aligns with their needs.
Tailor Your CV: Customise your CV to highlight relevant experience in training management, particularly in complex enterprise solutions. Use specific examples that demonstrate your ability to lead training initiatives and manage teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training and development. Address how your skills and experiences make you a perfect fit for supporting the client's digital transformation goals.
Prepare Supporting Documents: Gather any additional documents that may strengthen your application, such as certifications in training methodologies, examples of training materials you've developed, or feedback from previous training sessions.
How to prepare for a job interview at ITS Computing Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Training Manager, especially in relation to digital transformation. Familiarise yourself with the specific training needs analysis and how it aligns with organisational goals.
✨Showcase Your Experience
Prepare to discuss your previous experience in leading training for complex enterprise solutions. Highlight specific examples where you've successfully managed training across client organisations and adapted innovative training solutions.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating complex concepts clearly. You might be asked to explain a training strategy or a training material you've developed, so be ready to showcase your skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've identified training challenges and how you developed effective solutions. This will demonstrate your proactive approach and organisational skills.
