At a Glance
- Tasks: Drive a company vehicle to deliver and install products at customer locations.
- Company: Join the renowned John Lewis & Partners brand known for excellent customer service.
- Benefits: Enjoy a competitive salary, potential shift premium, and full-time hours with flexible shifts.
- Why this job: Be the face of our brand while mentoring others and making a real impact in customers' lives.
- Qualifications: Must be over 18; experience in customer service or delivery is a plus.
- Other info: Work 4 days a week with two available shifts; great for balancing work and life.
The predicted salary is between 36368 - 37363 £ per year.
About the role To provide a lead in the delivery of excellent customer service by driving a company supplied vehicle to deliver, assemble and install products in customers\’ premises in line with the planned route. At a glance Role Title: CDH Technician Position: This position is a permanent Hours of Work: Full Time, 41 Hours. Working 4 days out of 6, Monday to Saturday. Two shifts available. AM 06:00-17:00 Monday to Saturday PM 10:30-21:30 Monday to Friday. 07:00-18:00 Saturday Location: Origin Park CDH Salary: The starting rate for this position is £ 36,368.00, Annual Please note: The PM shift will attract a potential shift premium of 3.1% of base rate, this is an additional earning of up to £995.10 , Annually. Please note: due to the nature of this role, we require all applicants to be over 18 to apply About the Role As our Technician, you will be the face of the John Lewis & Partners brand. As a member of our Customer Delivery Team, you will complete installation/assembly services in our customers\’ homes whilst adhering to legislation and Partnership policies. You will also mentor and coach colleagues of varying abilities to achieve their personal development goals and the business secure its strategic aims, showing particular support for those who aspire to become Customer delivery ins…
Driver, Customer Delivery Hub Technician employer: John Lewis Careers
Contact Detail:
John Lewis Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver, Customer Delivery Hub Technician
✨Tip Number 1
Familiarize yourself with the John Lewis & Partners brand and its values. Understanding their commitment to excellent customer service will help you align your approach during the interview process.
✨Tip Number 2
Highlight any previous experience in customer service or delivery roles. Be ready to share specific examples of how you've gone above and beyond for customers, as this will demonstrate your suitability for the position.
✨Tip Number 3
Prepare to discuss your driving experience and knowledge of safe driving practices. Since you'll be representing the company on the road, showcasing your reliability and adherence to safety regulations is crucial.
✨Tip Number 4
Think about how you can contribute to mentoring and coaching colleagues. Be prepared to share your thoughts on teamwork and how you can help others achieve their goals within the Customer Delivery Team.
We think you need these skills to ace Driver, Customer Delivery Hub Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Driver, Customer Delivery Hub Technician position. Understand the key responsibilities and requirements, especially the importance of customer service and adherence to company policies.
Tailor Your CV: Customize your CV to highlight relevant experience in driving, customer service, and any technical skills related to installation or assembly. Emphasize your ability to mentor and coach others, as this is a key aspect of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in similar roles. Mention specific examples of how you've successfully delivered excellent service or mentored colleagues in the past.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your contact information is correct and that you have included all necessary details to support your application.
How to prepare for a job interview at John Lewis Careers
✨Know the Company and Its Values
Before your interview, take some time to research John Lewis & Partners. Understand their commitment to customer service and how they value their employees. This will help you align your answers with their core values during the interview.
✨Demonstrate Your Customer Service Skills
Since this role is all about delivering excellent customer service, be prepared to share specific examples from your past experiences where you went above and beyond for a customer. Highlight your problem-solving skills and ability to handle difficult situations.
✨Showcase Your Technical Skills
As a CDH Technician, you'll need to assemble and install products. Be ready to discuss any relevant technical skills or experiences you have. If you have certifications or training in installation or assembly, make sure to mention them.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, opportunities for growth, or what a typical day looks like for a CDH Technician. This will also help you assess if the role is the right fit for you.