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- Tasks: Monitor and manage a global network, ensuring optimal performance and fault management.
- Company: Join a leading Tier 1 telecommunications provider with a global reach.
- Benefits: Enjoy a competitive salary, shift allowance, and fully covered commuting costs.
- Why this job: Be part of a mission-critical environment with opportunities for growth and development.
- Qualifications: Solid understanding of networking protocols and experience with Cisco hardware preferred.
- Other info: Bilingual in English and Japanese is essential for this role.
The predicted salary is between 29000 - 29000 £ per year.
NOC Engineer – Japanese Speaking
Apply (by clicking the relevant button) after checking through all the related job information below.
Location: London Docklands, London
Salary: £29,000 + Shift Allowance + All Commute Costs Paid
About the Company
A global Tier 1 telecommunications provider delivering network, cloud, and data centre solutions to enterprise clients worldwide is seeking a GNOC Engineer to join their London-based Network Operations Centre (GNOC). This is an excellent opportunity to work at the heart of a major international operation within a mission-critical environment.
About the Role
This is a shift-based operational support role within a 24/7 environment, responsible for the proactive monitoring, fault management, and operational support of a large-scale global network and infrastructure platform.
Shift Pattern:
- 4 Days On / 4 Days Off
- 1x Early Shift: 8:00am – 8:00pm
- 3x Late Shifts: 12:00pm – 12:00am or 1:00pm – 1:00am
Key Responsibilities
- Monitor and manage international network infrastructure, ensuring high availability and optimal performance
- Perform first-line and second-line fault investigation and incident management across network, server, and security environments
- Escalate and coordinate with third-line support teams and external vendors where necessary
- Provide operational support and communicate with international teams and enterprise customers in both English and Japanese
- Document incidents, maintain shift handover reports, and follow operational procedures
- Support hands-on work within the London Docklands data centre environment when required
Essential Skills & Experience
- Solid understanding of TCP/IP, MPLS, and networking protocols
- Experience with server or firewall infrastructure support
- Hands-on experience with Cisco networking hardware (preferred)
- Strong troubleshooting, analytical, and incident management abilities
- Excellent verbal and written communication skills in both English and Japanese
- Prior experience in NOC, GNOC, or data centre operations would be advantageous
What’s On Offer
- Competitive salary of £29,000
- Additional Shift Allowance
- All commuting costs fully covered (including late and weekend shifts)
- The chance to work within a large, international enterprise infrastructure environment
- Ongoing training and professional development opportunities
- Career growth potential within a global organisation
Network Operations Center Engineer employer: Hamilton Barnes
Contact Detail:
Hamilton Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Center Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as TCP/IP and MPLS. Being able to discuss these topics confidently during your interview will show that you have the technical knowledge required for the role.
✨Tip Number 2
Since this role requires communication in both English and Japanese, practice your language skills. Be prepared to demonstrate your proficiency in both languages during the interview, as this will be crucial for effective collaboration with international teams.
✨Tip Number 3
Research the company’s operations and recent projects. Understanding their global network infrastructure and any recent developments can help you ask insightful questions and show your genuine interest in the role and the company.
✨Tip Number 4
Prepare for scenario-based questions that may assess your troubleshooting and incident management skills. Think of examples from your past experiences where you successfully resolved issues, as this will highlight your problem-solving abilities relevant to the NOC environment.
We think you need these skills to ace Network Operations Center Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network operations, fault management, and any specific skills related to TCP/IP, MPLS, and Cisco hardware. Emphasise your ability to communicate in both English and Japanese.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the telecommunications industry. Mention your understanding of the responsibilities and how your background makes you a perfect fit for the NOC Engineer position.
Highlight Relevant Experience: In your application, focus on any previous roles in NOC or data centre operations. Provide examples of how you've successfully managed incidents or supported network infrastructure in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your communication skills shine through, especially since the role requires proficiency in both English and Japanese.
How to prepare for a job interview at Hamilton Barnes
✨Brush Up on Networking Knowledge
Make sure you have a solid understanding of TCP/IP, MPLS, and other networking protocols. Be prepared to discuss your experience with Cisco hardware and any troubleshooting scenarios you've encountered.
✨Showcase Your Language Skills
Since this role requires communication in both English and Japanese, practice speaking about technical topics in both languages. Highlight any previous experiences where you used your language skills in a professional setting.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've handled fault investigations or incident management in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Familiarise Yourself with Shift Work
Understand the demands of a shift-based role in a 24/7 environment. Be ready to discuss your flexibility and how you manage work-life balance during shifts, especially during late or weekend hours.
