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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage orders from start to finish.
- Company: Join an award-winning company with a global presence and a vibrant culture.
- Benefits: Enjoy hybrid working, competitive salary, and additional perks.
- Why this job: Be part of a dynamic team that values communication and collaboration.
- Qualifications: Fluent in Italian and another language, with customer service experience required.
- Other info: Perfect for proactive individuals looking to grow in a multilingual environment.
The predicted salary is between 24000 - 30000 £ per year.
Job Description
FRENCH SELECTION (FS)\\nTrilingual Customer Service Representative (with Italian)\\nLocation: Watford\\nHybrid working Available\\nSalary: up to £30,000 Per Annum plus benefits\\nRef: 8185I\\nTo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8185PI\\nThe Company:\\nA well-established and award-winning company with international operations.\\nMain duties:\\nTo provide excellent customer service and administrative support.\\nThe Role:\\n- To manage the ordering process from initial enquiry to delivery\\n- To manage existing accounts and client contract information\\n- To manage credit or debit notes\\n- To coordinate deliveries in line with client requirements and update client accordingly\\n- To liaise with other departments regarding client requirements or changes\\n- To respond to incoming enquiries and provide excellent customer service\\nThe Candidate:-\\nFluent in Italian AND either French, Spanish, German, Polish or Dutch (written and spoken) – Essential\\n- Previous experience in customer service and/or sales support – Essential\\n- Proactive, confident and dynamic personality\\n- Patient and adaptable with excellent organisation\\n- Excellent communication skills and a team player\\n- IT literate\\nThe Salary: up to £30,000 Per Annum Plus Benefits\\nFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic
Trilingual Customer Service Representative - with Italian employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trilingual Customer Service Representative - with Italian
✨Tip Number 1
Brush up on your language skills! Since this role requires fluency in Italian and another language, practice speaking and writing in both to ensure you're confident during the interview.
✨Tip Number 2
Familiarise yourself with customer service best practices. Research common scenarios you might encounter in this role and think about how you would handle them effectively.
✨Tip Number 3
Showcase your adaptability! Prepare examples from your past experiences where you've successfully managed changes or challenges in a customer service environment.
✨Tip Number 4
Network with current or former employees of the company. Reach out on LinkedIn to gain insights into the company culture and what they value in a candidate.
We think you need these skills to ace Trilingual Customer Service Representative - with Italian
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in Italian and any other languages you speak, such as French, Spanish, German, Polish, or Dutch. Clearly state your proficiency level in both written and spoken forms.
Showcase Customer Service Experience: Detail your previous experience in customer service or sales support. Use specific examples to demonstrate how you've provided excellent service and managed client relationships effectively.
Tailor Your CV: Customise your CV to align with the job description. Highlight relevant skills such as organisation, communication, and IT literacy that match the requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your background aligns with their needs.
How to prepare for a job interview at French Selection
✨Showcase Your Language Skills
Since the role requires fluency in Italian and another language, be prepared to demonstrate your proficiency. You might be asked to conduct part of the interview in one of these languages, so practice speaking clearly and confidently.
✨Highlight Relevant Experience
Discuss your previous customer service or sales support roles in detail. Use specific examples to illustrate how you've successfully managed client relationships or resolved issues, as this will show your capability for the position.
✨Demonstrate Proactivity
The company is looking for a proactive candidate. Prepare examples of times when you took initiative in your previous roles, whether it was improving a process or going above and beyond for a customer.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. Consider asking about team dynamics, company culture, or opportunities for professional development.
