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For Companies At a Glance
- Tasks: Investigate housing complaints and manage insurance claims for local authorities.
- Company: Marks Consulting Partners specialise in recruitment for public sector housing services.
- Benefits: Gain valuable experience in a supportive environment with opportunities for professional growth.
- Why this job: Make a real impact on community housing while developing your surveying skills.
- Qualifications: Knowledge of building construction, regulations, and surveying experience required.
- Other info: Contact Liam Oliver for more details or to discuss other opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Marks Consulting Partners are currently looking for a Building Surveyor to work with one of our Local Authority clients in East Sussex.
What the job will be doing
- To investigate and find resolution to complaints against the Housing Investment & Asset Management service, considering clients interests.
- Manage and investigate insurance claims submitted against the Housing Investment & Asset Management service, where residents’ belongings may have been damaged due to poor/lack of repairs to their property.
- To investigate, document and assess the level of damage and legitimacy of claims, liaising with the customer services team manager on any compensation amounts payable.
- To carry out joint visits to housing stock with other departments (housing management & repairs service) when identifying potentially vulnerable residents or post inspecting repair works.
- To respond to property queries from the public, outside organisations, elected members, client officers and departments, investigate or initiate investigations as necessary and satisfy any need for further action in relation to property ownership, encroachment, party wall issues, Freedom of Information requests etc.
- Responsible for compiling reports from land inspections accurately detailing any issues or potential development opportunities found that could benefit client. You will be expected to also detail reasons why areas of land are suitable to sell and give justification for any recommendations for selling and suggested costs.
- To investigate any enquiries, provide the Housing Investment and Asset Investment customer team with clear responses and resolution to any issues identified and to effectively and efficiently manage all engagement with customers, external consultants and staff to ensure a consistent high level of customer satisfaction is achieved.
What you will need
- A thorough knowledge of building construction and the terminology used in repair and maintenance of buildings.
- A working knowledge of the Building Regulations.
- A working knowledge of domestic services and service engineering.
- Demonstrable experience of surveying, recording surveyed information and constructing and writing specifications for works, and technical reports.
- An understanding of the Housing Health & Safety Rating System (HHSRS)
How to Apply
If you would like any further details about this position, please contact Liam Oliver at Marks Consulting Partners.
If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.
Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Building Surveyor employer: Marks Consulting Partners
Contact Detail:
Marks Consulting Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Surveyor
✨Tip Number 1
Familiarise yourself with the specific building regulations and standards relevant to East Sussex. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the local context of the role.
✨Tip Number 2
Network with professionals in the housing and surveying sectors, especially those who work with local authorities. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed complaints or insurance claims. Having concrete examples ready will showcase your problem-solving skills and experience in handling similar situations.
✨Tip Number 4
Research Marks Consulting Partners and their clients thoroughly. Understanding their values and recent projects can help you tailor your conversations and show how you align with their mission and goals during the interview process.
We think you need these skills to ace Building Surveyor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Building Surveyor as outlined in the job description. Highlight your relevant experience and skills that align with the tasks mentioned.
Tailor Your CV: Customise your CV to reflect your knowledge of building construction, surveying experience, and familiarity with building regulations. Use specific examples from your past work that demonstrate your ability to handle the responsibilities listed.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for this role. Mention your understanding of the Housing Health & Safety Rating System and how your skills can contribute to customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for a Building Surveyor.
How to prepare for a job interview at Marks Consulting Partners
✨Know Your Building Regulations
Make sure you brush up on your knowledge of building regulations before the interview. Being able to discuss how these regulations apply to the role will show that you are well-prepared and understand the technical aspects of the job.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as dealing with complaints or managing insurance claims. Think of examples from your past experience where you successfully resolved similar issues, and be ready to share those stories.
✨Demonstrate Customer Engagement Skills
Since the role involves liaising with various stakeholders, be prepared to discuss how you manage customer relationships. Highlight any experience you have in ensuring high levels of customer satisfaction and how you handle difficult conversations.
✨Showcase Your Technical Writing Skills
As the job requires compiling reports and writing specifications, be ready to discuss your experience in technical writing. Bring examples of reports or documents you've created in the past to demonstrate your ability to communicate complex information clearly.
