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For Companies At a Glance
- Tasks: Lead daily operations, develop strategies, and manage a high-performing team.
- Company: Join a growing consultancy with 20 years of experience in energy and maintenance services.
- Benefits: Enjoy a competitive salary, performance bonuses, car allowance, pension, and more.
- Why this job: Be part of a supportive culture that values teamwork and employee involvement.
- Qualifications: Experience in operations management, strong people skills, and familiarity with ISO standards required.
- Other info: Office-based near Guildford with occasional travel to client sites.
The predicted salary is between 48000 - 72000 £ per year.
Operations Director – c£60K + bonus, car/car allowance and much more. Guildford
The Employer
Approaching our 20th year, the business continues to grow, offering consulting and niche engineering and maintenance services predominantly to the energy, waste and biomass sectors across the UK and Ireland. An employer of choice, fostering a good team spirit and employee involvement at all levels in the business.
The Package – Operations Director
c£60K per annum; performance related bonus up to 20% of salary per annum; company car or car allowance option; pension; office based near Guildford; occasional travel and more……
Overview
Reporting to the Managing Director, the Operations Director is responsible for overseeing a company\’s day-to-day operations and ensuring they align with the overall business strategy for the delivery of a competent, efficient and high performing workforce. This role involves developing and implementing operational plans, managing business processes, and analysing operational efficiency to drive productivity and profitability. High level HR duties, ensuring Health & Safety compliance, attracting talent and development of staff in situ.
Main Responsibilities – Operations Director
- Developing and executing operational strategies that support the company\’s overall objectives
- Identifying areas for improvement in processes, workflows, and resource allocation to optimize performance
- Customer contact and account management (and new client enquiries), assessing customer satisfaction, addressing issues and scheduling work
- Managing and controlling budgets, ensuring efficient resource allocation, and track spending
- Overseeing and guiding direct reports and the wider teams, fostering a positive, productive workplace
- Ensuring all staff adherence to relevant regulations (Health & Safety), industry standards (ISO9001 and ISO45001), and company policies, while mitigating operational risks
- Working with other departments to ensure seamless operations and achieve business goals
- Identifying and implementing strategies to improve efficiency, streamline workflows, and reduce operational bottlenecks
- Focusing on delivering high-quality services and maintaining high levels of customer satisfaction
- Compiling a quarterly report for the Board Meeting, presenting operational aspects to the board
Ideal Applicant Attributes & Experience
- Previous responsibility for a busy operations team
- Proven people management skills
- Experience driving a positive company culture
- Strong analytical and problem solving skills
- Familiarity with ISO9001 and ISO45001
- Driving license, able to travel to the Northern office (average once per month) and occasionally to client sites across the UK
Director of Business Operations employer: Wendy B Ltd
Contact Detail:
Wendy B Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Business Operations
✨Tip Number 1
Familiarise yourself with the energy, waste, and biomass sectors. Understanding the specific challenges and trends in these industries will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in operations management and related fields. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within the company.
✨Tip Number 3
Prepare to discuss your experience with ISO9001 and ISO45001 standards. Be ready to share specific examples of how you've implemented these standards in previous roles to improve operational efficiency and compliance.
✨Tip Number 4
Showcase your leadership style and how it contributes to a positive company culture. Think of examples where you've successfully managed teams and improved morale, as this aligns with the company's emphasis on team spirit and employee involvement.
We think you need these skills to ace Director of Business Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in the energy, waste, or biomass sectors. Use specific examples to demonstrate your leadership skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your understanding of the role and how your background aligns with the company's objectives. Mention your familiarity with ISO9001 and ISO45001, as well as your people management experience.
Showcase Analytical Skills: In your application, emphasise your analytical and problem-solving skills. Provide examples of how you've previously identified areas for improvement and implemented strategies that enhanced operational efficiency.
Highlight Cultural Fit: Demonstrate your ability to drive a positive company culture in your application. Share experiences where you fostered team spirit and employee involvement, as these are key attributes the employer is looking for.
How to prepare for a job interview at Wendy B Ltd
✨Showcase Your Leadership Skills
As a Director of Business Operations, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams, fostered a positive culture, and driven performance improvements in previous roles.
✨Understand the Industry Standards
Familiarity with ISO9001 and ISO45001 is crucial for this role. Brush up on these standards and be ready to discuss how you have implemented or adhered to them in your past experiences.
✨Prepare for Operational Strategy Questions
Expect questions about developing and executing operational strategies. Think about specific instances where you've identified areas for improvement and how you optimised performance in your previous positions.
✨Demonstrate Analytical Problem-Solving
The role requires strong analytical skills. Be prepared to discuss how you've tackled complex problems in the past, including the methods you used to analyse data and make informed decisions.
