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- Tasks: Be the hero for customers by installing and maintaining innovative water systems.
- Company: Join a rapidly expanding subscription-based business focused on healthier living.
- Benefits: Enjoy perks designed for engineers, with full training and progression opportunities.
- Why this job: Make a real impact while working in a supportive company culture.
- Qualifications: Experience in field service roles and excellent customer service skills required.
- Other info: No specific industry experience needed; full training provided!
The predicted salary is between 28800 - 42000 £ per year.
We’re looking for Field Service Engineers in both West & South-East London to join and contribute to the success of a rapidly expanding, innovative subscription-based business in the water systems sector who are helping 100,000’s of people every day to live healthier lives. This business has a strong emphasis on company culture , with perks designed specifically for their engineers to incentivise excellent service (more on this below!). This role does not require specific industry experience as full training will be provided , however you must have experience working in a field service (or similar) role and possess excellent customer service skills. Progression opportunities will also be available due to company growth! The Role As a Field Service Engineer, you\’ll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction. This includes: · Covering your allocated region and assisting others in your team if needed. · High completion rates for all jobs either installing or repairing systems for customers. · Carrying out repairs. · Identifying and fixing issues first time to avoid return visits. · Provide an awesome customer experience from the first call until leaving their property. · Insta…
Field Service Engineers employer: LUXE Recruitment Ltd
Contact Detail:
LUXE Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineers
✨Tip Number 1
Fokussiere dich auf deine Erfahrungen im Außendienst. Überlege dir konkrete Beispiele, wie du in der Vergangenheit Kundenservice geleistet hast und Probleme gelöst hast. Diese Geschichten werden dir helfen, dich von anderen Bewerbern abzuheben.
✨Tip Number 2
Informiere dich über die neuesten Trends und Technologien im Bereich Wassersysteme. Zeige dein Interesse an der Branche, indem du aktuelle Entwicklungen und Innovationen erwähnst, die du für relevant hältst.
✨Tip Number 3
Bereite dich darauf vor, Fragen zu deiner Teamarbeit und deinem Umgang mit Kunden zu beantworten. Da das Unternehmen großen Wert auf eine positive Unternehmenskultur legt, ist es wichtig, dass du zeigst, wie gut du im Team arbeiten kannst und wie du Kunden begeisterst.
✨Tip Number 4
Nutze dein Netzwerk, um mehr über das Unternehmen und seine Kultur zu erfahren. Wenn du jemanden kennst, der dort arbeitet oder gearbeitet hat, frage nach ihren Erfahrungen und Tipps, die dir bei deinem Vorstellungsgespräch helfen könnten.
We think you need these skills to ace Field Service Engineers
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in field service or similar roles. Detail specific examples where you provided excellent customer service, as this is crucial for the position.
Show Enthusiasm for Training: Since the company provides full training, express your eagerness to learn and adapt. Mention any previous experiences where you quickly picked up new skills or knowledge.
Tailor Your CV: Customize your CV to reflect the job description. Use keywords from the posting, such as 'customer experience', 'installation', and 'maintenance', to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company's mission. Explain why you want to work in the water systems sector and how you can contribute to their success.
How to prepare for a job interview at LUXE Recruitment Ltd
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight your ability to communicate effectively and resolve issues quickly.
✨Demonstrate Problem-Solving Abilities
Field Service Engineers need to identify and fix issues efficiently. Prepare to discuss situations where you've successfully diagnosed and resolved problems, showcasing your analytical skills and resourcefulness.
✨Emphasize Team Collaboration
The job involves working within a team and assisting others. Be ready to talk about your experience in collaborative environments and how you contribute to team success, especially in field service roles.
✨Express Enthusiasm for Learning
As full training will be provided, show your eagerness to learn and adapt. Discuss any past experiences where you've quickly picked up new skills or knowledge, demonstrating your commitment to personal and professional growth.
