Technology & AI Projects Manager

Our client, an excelling freight forwarding and logistics organisation, with management of regular commercial freight logistics and specialising in providing comprehensive services for the movement of high-niche market products, are looking to recruit a talented Technology & AI Projects Manager to be based at offices inthe London Heathrow area.

On Offer:

• An opportunity to join a world class logistics company with great potential for future growth
• An attractive salary based on experience plus benefits which includes increasing holiday allowance, pension scheme
• Opportunity to add value and play a key role in the organisations growth
• Competitive salary and benefits package
• WFH flexibility – 3 days from home office

Main Purpose of the role:

Our client is embarking on a multi‑year digital transformation. Implementing new EDI/API connections, enhancing the company’s Transport Management System (TMS), launching an AI‑enabled customer portal, and embedding data‑driven decision‑making across the organisation. Reporting to the CEO (and dotted line to COO / Head of IT) The Technology & AI Projects Manager will own and deliver these initiatives, acting as the bridge between business stakeholders, in‑house developers, and external technology partners.

Key Responsibilities for the Technology & AI Projects Manager:

Project Leadership & Delivery

• Plan and deliver end‑to‑end technology projects (EDI, API, AI, TMS, customer portal) using Agile/Hybrid methodologies.
• Define scope, objectives, timelines, budgets, and success metrics; track progress via agreed KPIs.

Technical Oversight

• Translate business requirements into technical specifications; review solution architecture and ensure alignment with best practices.
• Guide teams working with JavaScript (Node.js/React), cloud platforms (AWS/Azure/GCP), and data formats (JSON, XML, ANSI X12, EDIFACT).

Vendor & Stakeholder Management

• Select and manage external vendors/SIs; negotiate contracts and SLAs.
• Facilitate communication between Operations, Sales, Finance, and IT to ensure solutions meet operational needs.

AI & Data Innovation

• Identify opportunities to apply AI/ML (e.g., predictive ETA, dynamic pricing) and coordinate POCs into production.

Governance & Compliance

• Champion security, data privacy (GDPR), and industry standards; maintain comprehensive project documentation.

Budget & Resource Management

• Own project budgets (£1‑5 m range); forecast resource needs; drive cost/benefit realisation.

To Be Considered

• Experience: 7+ years in technical project/program management or product ownership within a fast‑paced technology environment; prior logistics exposure desirable but not essential.
• Track record: Successful delivery of complex system integrations (EDI/API) and customer‑facing web applications; exposure to AI/ML or data‑science‑driven products.
• Education: Bachelor’s in Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
• Certifications: PMP, PRINCE2, or Agile/Scrum (CSM/PSM) strongly preferred.
• Integration: EDI (ANSI X12, EDIFACT), REST/GraphQL APIs, OAuth2, Webhooks
• Languages & Frameworks: JavaScript/TypeScript (Node.js, React), Python (for data/AI), SQL
• Cloud & DevOps: AWS/Azure/GCP services, CI/CD pipelines, Docker/Kubernetes
• AI/ML Tooling: Familiarity with cloud AI services (SageMaker, Vertex AI, Azure AI) and ML lifecycle management
• Data: Relational & NoSQL databases, data modelling, ETL/ELT, BI tools
• Strategic thinker with commercial acumen; can link technology to bottom‑line impact.
• Inspiring leader who builds high‑performing cross‑functional teams.
• Exceptional communicator able to translate complex technical issues for non‑technical audiences.
• Resilient, adaptable, and comfortable with ambiguity and rapid change.

For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry