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For Companies At a Glance
- Tasks: Manage installation projects, ensuring smooth operations from planning to aftercare.
- Company: Join DD Products & Services Ltd, a leader in engineering support based in Stirling.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be at the heart of operations, making a real impact on customer satisfaction and project success.
- Qualifications: Strong organisational skills and effective communication are essential; multitasking is key.
- Other info: Ideal for those who thrive in fast-paced settings and love problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Are you a natural organiser with a talent for communication and multitasking? DD Products & Services Ltd is looking for a highly efficient and proactive Installation Coordinator to join our Engineering Support team in Stirling.
In this role, you’ll manage multiple capital equipment installation projects, ensuring everything from site surveys to post-installation follow-ups runs smoothly. You’ll be at the centre of our operations, coordinating between customers, internal teams, and external stakeholders to deliver high-quality, on-time results.
🔍 About the Role
You’ll support the full equipment installation process — from quoting and planning through to delivery and aftercare — ensuring customer satisfaction at every stage. You’ll be responsible for tracking progress, resolving issues, and keeping stakeholders informed.
🛠️ Key Responsibilities
- Manage a portfolio of equipment installation projects
- Raise and follow up on quotations through to sale or lead expiry
- Schedule and coordinate site surveys, deliveries, and installs
- Liaise with internal and external teams to ensure seamless operations
- Maintain accurate project data within CRM systems
- Handle customer queries, resolve complaints, and build strong relationships
- Provide clear project updates and strategic plans to internal stakeholders
- Support the invoicing process and documentation
✅ What We’re Looking For
- Excellent verbal and written communication skills
- Strong organisational and project coordination abilities
- Comfortable using Microsoft Office (Excel, Word, PowerPoint)
- Experience managing multiple priorities and solving problems efficiently
- Knowledge of dental, pharmaceutical, or healthcare sectors is a plus
- Previous experience in project management or coordination roles
🌟 What We Offer:
In addition to a competitive salary, we offer a brilliant range of benefits to support your wellbeing, lifestyle, and long-term future:
- 💷 Discretionary company performance bonus
- 🛍️ Comprehensive employee discount portal – savings on gym memberships, shopping, and days out
- 🚲 Cycle2Work scheme
- 🎉 Extra day off for your birthday
- 🌴 33 days’ holiday (including bank holidays) with the option to purchase more
- 🍼 Enhanced maternity, paternity, and company sick pay
- 👓 Eye test vouchers and dental plan
- 🧠 Mental health support and virtual GP access
- 💼 Company pension scheme
- 💰 SmartPay interest-free loan scheme
- 🛡️ Life assurance cover
Why Join DD Products & Services Ltd?
Join a trusted leader in the healthcare and dental equipment industry, where your coordination and communication skills will have a direct impact on customer satisfaction and operational success. You’ll be part of a collaborative team where quality and precision matter.
Installation Coordinator employer: Dd
Contact Detail:
Dd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Coordinator
✨Tip Number 1
Familiarise yourself with project management tools and software that are commonly used in installation coordination. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially in a technical context. Practice explaining complex concepts clearly and concisely, as you'll need to liaise with both technical teams and customers.
✨Tip Number 3
Research DD Products & Services Ltd thoroughly. Understand their products, services, and company culture so you can tailor your conversations and show genuine interest in how you can contribute to their success.
✨Tip Number 4
Prepare examples of past experiences where you've successfully managed multiple projects or resolved conflicts. This will help you illustrate your organisational and problem-solving skills during the interview.
We think you need these skills to ace Installation Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills, communication abilities, and experience in project management. Use specific examples that demonstrate your multitasking capabilities and how you've successfully coordinated projects in the past.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Installation Coordinator role. Discuss why you are a good fit for DD Products & Services Ltd and how your skills align with their needs. Mention your experience in managing installations and your approach to ensuring customer satisfaction.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed multiple projects or worked closely with customers and stakeholders. Highlight any specific achievements that demonstrate your ability to deliver high-quality results on time.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an Installation Coordinator.
How to prepare for a job interview at Dd
✨Show Your Organisational Skills
As an Installation Coordinator, your ability to organise is key. Be prepared to discuss specific examples of how you've successfully managed multiple projects or tasks simultaneously in the past.
✨Demonstrate Effective Communication
This role requires constant communication with various stakeholders. Highlight your experience in liaising with customers and teams, and be ready to showcase your ability to convey information clearly and effectively.
✨Prepare for Problem-Solving Questions
Expect questions about how you handle challenges. Think of scenarios where you've resolved issues during a project and explain your thought process and the outcome.
✨Research DD Products & Services Ltd
Familiarise yourself with the company’s products and services. Understanding their operations will not only help you answer questions but also show your genuine interest in the role and the company.
