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For Companies At a Glance
- Tasks: Join our team to create memorable experiences for customers in a fun environment.
- Company: Mecca Bingo is a leading UK bingo operator known for great food, drinks, and entertainment.
- Benefits: Enjoy competitive pay, employee rewards, sick pay, pension, and mental health support.
- Why this job: Be part of a vibrant team that values service, teamwork, and community engagement.
- Qualifications: A positive attitude is key; no experience needed, just a love for customer service.
- Other info: Uniform provided and opportunities for funded apprenticeships available.
This is a fantastic opportunity to come and be a part of Mecca in one of our venues.
As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable experience!
What’s in it for you?
- Competitive pay
- Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more!
- Company Sick Pay Scheme
- Pension
- Life Assurance
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
- Opportunity to complete a funded Apprenticeship
- Uniform provided
Job Description
Mecca Bingo, Beeston, Nottingham NG9 2FE
Our Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.
Your adaptability will mean than you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.
You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.
Qualifications
- Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
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Team Member/ Cleaning Team employer: Rank Group
Contact Detail:
Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member/ Cleaning Team
✨Tip Number 1
Show your personality! When you meet the team or during any informal interactions, let your fun and chatty side shine through. This role is all about creating a welcoming atmosphere, so being genuine and approachable will help you stand out.
✨Tip Number 2
Demonstrate your adaptability by sharing examples of how you've successfully worked in different roles or environments. Highlighting your ability to switch tasks and connect with various people will resonate well with the hiring team.
✨Tip Number 3
Familiarise yourself with Mecca's STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. Think of specific instances where you've embodied these values in your previous experiences, as this will show you're a perfect fit for their culture.
✨Tip Number 4
Engage with current employees or visit the venue if possible. This will give you insights into the team dynamics and customer interactions, allowing you to tailor your approach and demonstrate your enthusiasm for joining the Mecca family.
We think you need these skills to ace Team Member/ Cleaning Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mecca is looking for in a Team Member. Focus on their values of Service, Teamwork, Ambition, Responsibility, and Solutions, and think about how you can demonstrate these in your application.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any customer service experience and your ability to work in a team, as well as your adaptability and friendly nature.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Share specific examples of how you've provided excellent customer service in the past and why you want to be part of the Mecca team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Rank Group
✨Show Your Personality
Since Mecca values fun and genuine interactions, let your personality shine during the interview. Be chatty and approachable, as this will reflect the kind of atmosphere they want to create in their venues.
✨Demonstrate Adaptability
Highlight your ability to adapt to different roles and situations. Share examples from past experiences where you successfully adjusted to meet customer needs or worked across various teams.
✨Emphasise Customer Care
Make it clear that you love looking after customers. Discuss any previous roles where you provided excellent service and how you went the extra mile to ensure a memorable experience for guests.
✨Align with STARS Values
Familiarise yourself with Mecca's STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. Prepare to discuss how you embody these values in your work ethic and interactions with others.
