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- Tasks: Engage with clients to resolve debts and build strong relationships.
- Company: Join a global Energy company known for exceptional training and career growth.
- Benefits: Enjoy a competitive salary, car allowance, bonuses, and generous benefits from Day One.
- Why this job: Perfect for skilled negotiators who thrive on empathy and problem-solving in a dynamic role.
- Qualifications: Requires 2+ years in field-based collections and excellent communication skills.
- Other info: Remote work covering South Wales; must have a valid driver's license.
Field Collections Officer – Debt Collector. Remote based. £29,000 basic + £5,000 Car Allowance + Bonus + Exceptional benefits package including private health, above average pension and generous holidays from Day One. Remote-based role, covering South Wales. The role require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection. These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities. Are you an experienced negotiator? Someone with excellent listening skills and natural empathy. As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. As a Field Based Cash Collections Officer, You'll be responsible for: Visiting client premises to discuss and resolve outstanding debts. Making collection calls, negotiating payment plans, and executing warrants when necessary. Collecting essential customer data, including meter reads and vulnerability assessments. Developing strong relationships with clients and colleagues.To be successful in this Field Based Cash Collections role, you will need: At least 2 years of experience in a similar field-basedcollections Must have worked in payment collections Excellent communication and interpersonal skills. This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc. A valid driver's licenseand access to a reliable vehicle. As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our and
Field Collections Officer - Debt Collector employer: Aaron Wallis Sales Recruitment
Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Officer - Debt Collector
✨Tip Number 1
Familiarize yourself with the specific challenges and regulations related to debt collection in South Wales. Understanding local laws and practices can give you an edge during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Highlight your negotiation skills through real-life examples. Prepare to discuss situations where you've successfully resolved conflicts or reached agreements, as this will showcase your ability to handle delicate conversations effectively.
✨Tip Number 3
Network with professionals in the debt collection industry. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Research the global energy company you're applying to. Understanding their values, mission, and the services they offer can help you tailor your approach and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Field Collections Officer - Debt Collector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field-based debt collection, credit control, and cash collection. Use specific examples that demonstrate your negotiation skills and ability to build client relationships.
Craft a Compelling Cover Letter: In your cover letter, emphasize your experience in payment collections and your excellent communication skills. Mention how your empathetic approach has helped you resolve outstanding debts in the past.
Showcase Your Skills: Clearly outline your problem-solving abilities and negotiation techniques in your application. Provide examples of how you've successfully arranged payment plans or handled difficult situations with clients.
Highlight Your Availability: Since this is a remote-based role covering South Wales, mention your flexibility and willingness to travel as needed. This shows your commitment to fulfilling the job requirements effectively.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Negotiation Skills
Since the role requires delicate negotiation, prepare examples from your past experiences where you successfully negotiated payment plans or resolved outstanding debts. Highlight your approach and the outcomes.
✨Demonstrate Empathy and Listening Skills
During the interview, emphasize your ability to listen actively and empathize with clients. Share specific instances where these skills helped you build strong relationships or resolve conflicts.
✨Familiarize Yourself with the Company
Research the global energy company and understand its values, mission, and the services it offers. This knowledge will help you align your answers with their expectations and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to situations where you had to collect debts delicately or handle difficult conversations with clients.
