Screening Senior Case Support Officer in East London
Screening Senior Case Support Officer in East London

Screening Senior Case Support Officer in East London

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the management team and guide Case Support Officers in the Screening process.
  • Company: Join a leading regulator promoting high standards for nurses and midwives across the UK.
  • Benefits: Enjoy 30 days leave, hybrid working, enhanced pension, and more perks like life insurance.
  • Why this job: Make a real impact in healthcare regulation while developing your skills in a supportive environment.
  • Qualifications: Experience in administrative support and training delivery is essential.
  • Other info: Flexible role with potential movement between teams to meet service needs.

The predicted salary is between 28800 - 43200 £ per year.

Description

About the Team
Screening is the first stage of our Fitness to Practise directorate and we have the exciting opportunity of joining us in the role of Senior Case Support Officer. You will be joining one of our two Administrations teams, providing support, assistance and guidance to our management team and Case Support Officers.
About The Role
This is a pivotal role in the progression of cases throughout the Screening process. From the initial assessment and logging of concerns through to the distribution of Screening decisions. The Senior Case Support Officer will provide direction and support to the Screening Administration Team, whilst also providing mentoring, training and assisting individuals to meet both their own goals as well as the overall departmental objectives.
About You
We are looking for an individual with experience of providing administrative support to a large team. You will also have experience of delivery training/guidance on either an individual basis or to a group.

Benefits

  • 30 days annual leave
  • Enhanced Pension Contributions via our attractive Pension Scheme with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
  • Life Insurance 4 x current salary
  • Hybrid/Flexible working policies
  • Enhanced Maternity and Paternity Leave
  • 24 Hours Employee Assistance Programme
  • Cycle to Work Scheme
  • Perkbox membership
  • Subsidised restaurant in our Portland Place office
  • Season ticket loans

About Us

Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates – something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but well always take action when needed.
To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout peoples careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and were increasing our visibility so people feel engaged and empowered to shape our work.
Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.
Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.

Additional Information

The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.

Up to Band 5:
Due to the nature of your role and the work undertaken by the NMC, on very rare occasions you may be required by the NMC or the Courts to assist in litigation proceedings or inquests. This may involve collating information, providing a witness statement, or giving oral evidence on behalf of the NMC.

Heads of:
Due to the nature of your role and the work undertaken by the NMC, you may be required by the NMC or the Courts to assist in litigation proceedings, inquests, or inquiries. This may involve collating information, providing a witness statement, and giving oral evidence on behalf of the NMC. Such evidence may be in relation to specific cases, policy decisions or operational, strategic issues taken by the NMC.


Hybrid Working Policy

We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.

Our Pay Policy

It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.

Reasonable adjustments

We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vetting

All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.

Screening Senior Case Support Officer in East London employer: Nursing and Midwifery Council

The NMC is an exceptional employer, offering a supportive and flexible work environment in East London that prioritises employee well-being and professional growth. With benefits such as enhanced pension contributions, generous annual leave, and a commitment to hybrid working, we empower our staff to thrive while making a meaningful impact in healthcare regulation. Join us to be part of a team that values collaboration, mentorship, and the opportunity to shape the future of nursing and midwifery standards.
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Contact Detail:

Nursing and Midwifery Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Screening Senior Case Support Officer in East London

✨Tip Number 1

Familiarise yourself with the Screening process and the role of a Senior Case Support Officer. Understanding the nuances of case progression and the responsibilities involved will help you articulate your knowledge during interviews.

✨Tip Number 2

Highlight your experience in providing administrative support to large teams. Be ready to discuss specific examples where you've successfully managed team dynamics or improved processes, as this will resonate well with the hiring team.

✨Tip Number 3

Prepare to demonstrate your training and mentoring skills. Think of instances where you've guided others, whether in a formal setting or informally, and be ready to share how those experiences have shaped your approach to leadership.

✨Tip Number 4

Research the NMC's values and mission. Being able to align your personal values with those of the organisation will show your genuine interest in the role and your commitment to supporting the healthcare profession.

We think you need these skills to ace Screening Senior Case Support Officer in East London

Administrative Support
Team Leadership
Training and Mentoring
Case Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Flexibility and Adaptability
Data Entry and Management
Interpersonal Skills
Organisational Skills
Knowledge of Regulatory Processes
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Case Support Officer position. Tailor your application to highlight relevant experience in administrative support and training.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in providing administrative support to large teams. Include specific examples of how you've delivered training or guidance, as this is a key aspect of the role.

Showcase Your Skills: Make sure to showcase skills that align with the job, such as mentoring, team leadership, and effective communication. Use bullet points to make these skills stand out in your application.

Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific needs of the NMC. Mention your understanding of their mission and how your background makes you a suitable candidate for the Senior Case Support Officer role.

How to prepare for a job interview at Nursing and Midwifery Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Senior Case Support Officer. Be prepared to discuss how your previous experience aligns with the role, especially in providing administrative support and training.

✨Showcase Your Mentoring Skills

Since the role involves mentoring and training others, think of specific examples where you've successfully guided individuals or teams. Highlight your approach to supporting others in achieving their goals.

✨Demonstrate Flexibility

The position requires a flexible approach to work. Be ready to discuss how you've adapted to changing circumstances in previous roles and how you can contribute to the team's success in a dynamic environment.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the organisation. Consider asking about the team dynamics or how success is measured in this position.

Screening Senior Case Support Officer in East London
Nursing and Midwifery Council
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