Human Resources Business Partner-Retail
Human Resources Business Partner-Retail

Human Resources Business Partner-Retail

Slough Full-Time 36000 - 60000 £ / year (est.) No home office possible
J

At a Glance

  • Tasks: Become a strategic partner in HR, tackling talent management and employee relations in logistics.
  • Company: Join a leading logistics company focused on operational excellence and employee engagement.
  • Benefits: Enjoy competitive pay, career development opportunities, and a supportive work culture.
  • Why this job: Make a real impact by shaping workforce strategies and enhancing employee experiences in a dynamic environment.
  • Qualifications: Bachelor's degree and 5+ years of HR experience, especially in logistics or transportation.
  • Other info: Ideal for those who thrive in fast-paced settings and are passionate about people and operations.

The predicted salary is between 36000 - 60000 £ per year.

Key Responsibilities:

1.Strategic Business Partnership:

  • Build trusted advisor relationships with Operations, Transportation, and Warehouse leadership teams (Manager/Director/VP level).
  • Understand the unique operational challenges, financial drivers (e.g., cost per mile, warehouse efficiency), and workforce dynamics of the logistics sector.
  • Proactively identify HR needs and develop tailored solutions that support business objectives, safety goals, and operational excellence.
  • Translate business goals into HR priorities, workforce plans, and talent strategies.
  • Partner on organizational design, restructuring, and change management initiatives specific to logistics workflows.

2. Talent Management & Development:

  • Full Cycle Support: Partner closely with Talent Acquisition and hiring managers to ensure timely and effective recruitment for critical roles (Drivers, Warehouse Associates, Supervisors, Dispatchers, Operations Mgmt) in a competitive labor market. Leverage industry networks.
  • Performance Management: Lead and coach managers through the performance review cycle. Develop strategies to address performance gaps, including performance improvement plans (PIPs) and skill development.
  • Succession Planning: Identify high-potential talent within operations and develop robust succession plans for key roles.
  • Employee Development: Partner with L&D to identify, develop, and deliver training programs addressing critical logistics needs (safety, compliance, leadership, technical skills). Engagement Retention: Proactively diagnose engagement issues using data (surveys, turnover rates, exit interviews) and develop/execute action plans to improve retention, particularly in high-turnover operational roles.

3. Employee Relations & Labor Law Expertise:

  • Provide expert guidance and coaching to managers on complex employee relations matters (attendance, discipline, investigations, accommodations) within a union or non-union environment.
  • Conduct thorough, objective, and timely investigations into employee concerns and complaints.
  • Interpret and ensure consistent application of company policies, collective agreements (if applicable), and relevant employment legislation (FLSA, FMLA, ADA, EEO, DOT, OSHA, state/local laws).
  • Deep understanding of DOT/FMCSA regulations impacting drivers is highly valued.Mitigate organizational risk through proactive compliance and sound ER practices.

4. Compensation Benefits Support:

  • Partner with COEs (Centers of Excellence) or provide direct support on compensation reviews, benchmarking (especially for CDL drivers, warehouse labor), and job evaluations.
  • Communicate and educate employees and managers on compensation programs and benefits.

5. HR Analytics &Metrics:

  • Track, analyze, and leverage key HR metrics (turnover, time-to-fill, engagement scores, safety incident rates) specific to logistics operations to identify trends, measure HR effectiveness, and drive data-informed decisions and reporting to leadership.
  • Understand how labor costs and workforce productivity directly impact the P&L of operational units.

6. Culture & ChangeChampion:

  • Proactively foster a positive, inclusive, and safety-focused work environment aligned with company values.Act as a change agent, supporting leaders and employees through operational changes and organizational initiatives.

Required Qualifications Experience:

  • Education: Bachelor\’s degree in Human Resources, Business Administration, or a related field.
  • Experience: Minimum 5+ years of progressive Human Resources experience , with at least 3 years specifically in an HR Business Partner role .
  • Industry Focus: Demonstrated HR experience supporting client groups within the logistics, transportation, warehousing, supply chain, or 3PL industry.
  • Core HR Knowledge: Proven expertise across the full spectrum of HR disciplines: talent acquisition, performance management, employee relations, compensation fundamentals, benefits, employment law, HRIS, and workforce planning.
  • Employee Relations: Extensive experience advising managers, conducting investigations, and resolving complex ER issues. Labor Law: In-depth knowledge of federal, state, and local employment laws (FLSA, FMLA, ADA, EEO, etc.).
  • Communication & Influence: Exceptional interpersonal, communication (written & verbal), and relationship-building skills.
  • Ability to influence and coach at all levels, including senior operational leaders. Ability to communicate effectively with a diverse, non-exempt workforce.
  • Problem Solving & Judgment: Strong critical thinking, problem-solving, analytical, and decision-making skills with sound judgment and discretion. Comfortable making decisions with incomplete information.
  • Business Acumen: Demonstrated ability to understand business operations, financial metrics, and link HR initiatives to business outcomes. Agility & Resilience: Thrives in a fast-paced,dynamic operational environment.
  • Comfortable with ambiguity and frequent change.

Highly Preferred Qualifications:

  • Direct Experience inWarehousing / Distribution Center (DC) or Fleet Operations Support. Experience in a unionized environment (including contract interpretation and grievance handling).
  • Direct experience supporting significant hourly/blue-collar populations.Expertise in DOT/FMCSA regulations pertaining to drivers.
  • Strong proficiency with HRIS systems (e.g., Workday, SAP SuccessFactors, UKG) and Microsoft Office Suite (especially Excel).
  • Experience in a 24/7 operational environment.

Human Resources Business Partner-Retail employer: JD.COM

As a leading employer in the logistics sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee development and engagement. Our Human Resources Business Partner role offers the opportunity to make a meaningful impact by shaping talent strategies and driving operational excellence within a supportive environment, complemented by competitive benefits and a commitment to safety and compliance. Join us to be part of a team that values your expertise and invests in your growth while navigating the exciting challenges of the logistics industry.
J

Contact Detail:

JD.COM Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Human Resources Business Partner-Retail

✨Tip Number 1

Network within the logistics and transportation sectors. Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. Building relationships with people in the field can lead to valuable insights and potential job opportunities.

✨Tip Number 2

Familiarise yourself with the specific challenges faced by HR in logistics, such as high turnover rates and compliance with DOT regulations. Being able to discuss these topics knowledgeably during interviews will demonstrate your understanding of the role and its demands.

✨Tip Number 3

Prepare to showcase your experience in talent management and employee relations. Think of specific examples where you've successfully addressed performance issues or improved employee engagement, as these are key aspects of the role.

✨Tip Number 4

Stay updated on the latest HR trends and best practices, particularly those related to the logistics industry. This knowledge will not only help you in interviews but also show that you're proactive and committed to continuous learning.

We think you need these skills to ace Human Resources Business Partner-Retail

Strategic Business Partnership
Talent Management
Performance Management
Succession Planning
Employee Development
Employee Relations
Labour Law Expertise
Compensation and Benefits Support
HR Analytics
Change Management
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Business Acumen
Agility and Resilience
Knowledge of DOT/FMCSA Regulations
Experience with HRIS Systems
Data Analysis
Coaching and Influencing Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Human Resources, particularly in logistics and transportation. Emphasise your strategic partnership skills and any specific achievements that align with the job responsibilities.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Use specific examples from your past experience to demonstrate how you can meet the needs of the company and contribute to their HR objectives.

Showcase Relevant Skills: In your application, clearly outline your expertise in areas such as talent management, employee relations, and HR analytics. Highlight your understanding of labor laws and your ability to influence at all levels within an organisation.

Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in an HR role.

How to prepare for a job interview at JD.COM

✨Understand the Logistics Sector

Familiarise yourself with the unique challenges and financial drivers of the logistics industry. Be prepared to discuss how these factors influence HR strategies and operational excellence.

✨Showcase Your Talent Management Skills

Highlight your experience in talent acquisition and performance management. Be ready to share specific examples of how you've successfully recruited for critical roles and developed talent within an organisation.

✨Demonstrate Employee Relations Expertise

Prepare to discuss your knowledge of employee relations and labour laws. Provide examples of how you've handled complex issues, conducted investigations, and ensured compliance with relevant legislation.

✨Exhibit Strong Communication Skills

Since this role requires influencing and coaching at all levels, practice articulating your thoughts clearly. Be ready to demonstrate your interpersonal skills and how you've built relationships with diverse teams.

Human Resources Business Partner-Retail
JD.COM
J
  • Human Resources Business Partner-Retail

    Slough
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-30

  • J

    JD.COM

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