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- Tasks: Support individuals in crisis with compassion and active listening skills.
- Company: Everyturn Mental Health is dedicated to improving mental health and wellbeing in the community.
- Benefits: Enjoy 30 days annual leave, enhanced pension, and access to wellbeing programmes.
- Why this job: Join a supportive team making a real difference in people's lives while developing your skills.
- Qualifications: Experience working with individuals with complex needs and knowledge of health and social care systems.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
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Case Worker, North Tyneside Safe Haven
Hours Mon-Sun between 2pm – 10pm, full or part-time considered
Enhancements paid for evenings, weekends and bank holidays
We have a fantastic opportunity for a Case Worker to join our brand new service which is launching at the beginning of July. We are looking for resilient, compassionate individuals to work in our new Safe Haven in Wallsend.
Case Worker, North Tyneside Safe Haven
Hours Mon-Sun between 2pm – 10pm, full or part-time considered
Enhancements paid for evenings, weekends and bank holidays
We have a fantastic opportunity for a Case Worker to join our brand new service which is launching at the beginning of July. We are looking for resilient, compassionate individuals to work in our new Safe Haven in Wallsend.
You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services.
About The Role
- Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management tools such as Wellness Recovery Action Plan (wrap), in partnership with the person, maintaining hope and optimism to support the individual in their recovery.
- Provide signposting and guidance, as well as support where appropriate to the person to access services and resources they need. The amount and intensity of this support will vary depending on the person’s needs, mental health and life circumstances to ensure they are supported during their recovery.
- Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users’ need and support the individual journey.
- Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery.
- Manage documentation and time effectively, ensuring up to date and clear record keeping in line with organisational policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.
- Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
About You
- Demonstrable experience of working 1:1 with service users with complex needs
- Demonstrable experience working within Health, social care or VCSE systems
- Awareness of Health and Social care systems
- Awareness of national and local organisations and other resources that can support individuals to improve and maintain good metal health
- Awareness of recovery in the context of mental health
- Awareness of the effects of stigma and discrimination
- Awareness of issues surrounding homelessness, financial inclusion or substance misuse
What We Offer In Return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro-rata for part-time and the option to purchase or sell days
- Enhanced pension
- Wagestream – ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.
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Case Worker - Safe Haven employer: Everyturn Mental Health
Contact Detail:
Everyturn Mental Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Worker - Safe Haven
✨Tip Number 1
Familiarise yourself with the local mental health resources and community services in North Tyneside. Understanding the available support systems will not only help you in your role but also demonstrate your commitment to the community during interviews.
✨Tip Number 2
Highlight any relevant experience you have in working with individuals facing complex needs. Be prepared to share specific examples of how you've used de-escalation skills or active listening in past roles, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your understanding of recovery principles in mental health. Being able to articulate how you can support individuals in their recovery journey will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the mental health field, especially those who work in similar roles. Engaging with others can provide insights into the job and may even lead to referrals, increasing your chances of landing the position.
We think you need these skills to ace Case Worker - Safe Haven
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Case Worker position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience working with individuals with complex needs or in mental health settings. Use specific examples to demonstrate your skills in active listening, de-escalation, and support.
Highlight Your Values: Everyturn Mental Health values compassion and resilience. Make sure to convey your personal values and commitment to supporting individuals in their recovery journey. Share any relevant training or certifications that enhance your suitability for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a role like this.
How to prepare for a job interview at Everyturn Mental Health
✨Show Your Compassion
As a Case Worker, compassion is key. Be prepared to share examples from your past experiences where you've demonstrated empathy and understanding towards individuals with complex needs.
✨Demonstrate Active Listening Skills
During the interview, practice active listening. This means not just hearing the questions but also reflecting on them before responding. It shows that you value communication and understand the importance of listening in a supportive role.
✨Familiarise Yourself with Local Resources
Research local care pathways and community resources relevant to mental health. Being knowledgeable about these can help you answer questions effectively and demonstrate your commitment to supporting service users.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and de-escalation skills. Think of specific situations where you successfully managed a crisis or supported someone through a challenging time, and be ready to discuss your approach.
