Team Manager

The Sunderland and South Tyneside Access CBU is delighted to be recruiting to join the CNTW Access Hub as the team\’s Team Manager.

We are looking for a passionate and enthusiastic candidate who is motivated to join our leadership team and provide the operational oversight of this trust wide service.

The successful candidate will not only work alongside the clinical leads within the CNTW Access Hub but will need to have a strong interface with all locality Crisis Teams due to Access Hub\’s role in triaging all crisis referral\’s for CNTW from June 2025.

The main aim for the successful post holder is to hold the responsibility to support/lead on ensuring the service provides safe, effective, efficient care to service users and their carers who live within the community.

Provide day to day management of the team including recruitment, selection and induction of staff, conducting appraisals, developing individuals, managing performance and absence, ensuring statutory and mandatory training is completed, and dealing with grievance and disciplinary cases.

Motivate, engage and develop the team within a multi-disciplinary team environment.

Understand and convey wider NHS developments and initiatives to team members to support their engagement with their work and the organisations.

Key aspects of the role include monitoring the performance and quality of the service the team delivers. They also provide clinical leadership and effective day to day management of the team, commitment to promoting recovery and maximising independence and fulfil wider management responsibilities as required by the organisation.

Lead and coordinate team communication, including holding regular team meetings, communicating and consulting on service changes (which may be contentious), and acting as a conduit of information between the wider Trust, senior management, external agencies and the team.

Support the team in planning and adjusting the service in response to new initiatives/ ways of working.

Manage the process of Nurse Secondments in liaison with practice Placement Facilitators and Universities.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

For further details / informal visits contact: Name: Carla King Job title: Clinical Manager Email address: carla.king@cntw.nhs.uk Telephone number: 07971822937

Please contact via email at carla.king@cntw.nhs.uk or via teams for further details on the role.

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