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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Hollister Co., part of Abercrombie & Fitch, a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, competitive pay, and opportunities for career growth.
- Why this job: Be part of a vibrant team that celebrates individuality and promotes diversity.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Work at least 16 hours weekly, with availability on weekends and holidays.
The predicted salary is between 19500 - 31500 £ per year.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 16 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.
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Hollister - Key Lead, Meadowhall employer: Hollister Co.
Contact Detail:
Hollister Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Meadowhall
✨Tip Number 1
Familiarise yourself with Hollister's brand values and product offerings. Understanding their target audience and current fashion trends will help you connect better with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in retail. Highlighting your ability to enhance the customer experience will make you stand out as a candidate.
✨Tip Number 3
Network with current or former employees of Hollister to gain insights into the company culture and expectations for the Key Lead role. This can provide you with valuable information that you can use to tailor your approach during the application process.
✨Tip Number 4
Be prepared to discuss your availability and flexibility, especially regarding weekend and holiday shifts. Demonstrating your willingness to adapt to the store's needs will show your commitment to the role and the team.
We think you need these skills to ace Hollister - Key Lead, Meadowhall
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Key Lead position. Understand the responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant retail experience and skills that match the job requirements. Emphasise any customer service roles or leadership experiences you have had, even if they were informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Hollister's brand values. Mention specific examples of how you've provided excellent customer service or led a team in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hollister Co.
✨Show Your Passion for Fashion
As a Key Lead at Hollister, it's essential to demonstrate your understanding of fashion trends and how they relate to the brand. Be prepared to discuss your favourite styles and how you would promote them in-store.
✨Emphasise Customer Experience
Since the role focuses on ensuring a quality in-store experience, share examples of how you've previously enhanced customer satisfaction. Highlight any specific strategies you've used to engage customers effectively.
✨Demonstrate Leadership Skills
Even if you don't have formal supervisory experience, think of instances where you've taken the lead in a team setting. Discuss how you can guide and motivate Brand Reps and Stock Associates to achieve store goals.
✨Be Ready for Situational Questions
Prepare for questions that assess your problem-solving skills and adaptability. Think about scenarios where you've had to multitask or handle stress, and be ready to explain how you managed those situations successfully.
