Operations Director

Neo International Partners are proud to be supporting a fast-growing consultancy based in Sheffield in their search for an Operations Director to join their dynamic and expanding team.

This consultancy provides expert support across a broad range of infrastructure sectors, including water, highways, transmission & distribution, energy, power, rail, and gas .

With ambitious growth plans in place, they are seeking a seasoned Senior Project Manager or Operations Manager who is ready to take the next step in their career. This is an exciting opportunity to play a key leadership role and help shape the future of a rapidly evolving business.

As Operations Director, you will be responsible for the day-to-day leadership and operational performance of the business. This is a pivotal role requiring a strategic thinker who can also execute, manage people, and refine processes. You’ll be a member of the Operations Board and work closely with the leadership team to ensure sustainable growth, team development, and excellent service delivery.

Key Responsibilities

• Lead and manage the business to deliver high-quality client outcomes and ensure alignment with business objectives.
• Oversee and improve internal operations, systems, and processes to enhance efficiency and scalability.
• Ownership and monthly reporting on profit and loss
• Manage project resourcing, timelines, and budget adherence across client accounts.
• Act as a key point of contact for clients, ensuring satisfaction, managing expectations, and identifying opportunities for value-add or upsell.
• Support recruitment, onboarding, and professional development of staff to maintain a high-performing, motivated team.
• Collaborate with directors on strategic planning, business development, and financial performance monitoring.
• Maintain compliance with legal, financial, and quality standards.
• Champion a culture of continuous improvement, innovation, and collaboration.
• Develop client quotes, based on an agreed scope of works

Qualifications & Experience

• Proven experience in an operations or leadership role
• Strong project management skills with the ability to juggle multiple priorities.
• Excellent interpersonal and team leadership capabilities.
• Familiarity with CRM systems, productivity tools, and performance metrics.
• Commercial acumen with a strategic mindset.
• A relevant degree or equivalent experience; MBA or further qualification desirable but not essential.

Key Attributes

• Hands-on and proactive.
• Strong communicator and natural team leader.
• Process-oriented with a keen eye for operational improvement.
• Comfortable operating in a fast-paced, evolving environment.
• Client-focused and quality-driven.

If you are a seasoned Senior Project Manager or Operations Manager with a passion for delivering exceptional results, we invite you to apply.

To apply, please submit your CV through linkedin or contact Leah Roberts via email at