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For Companies At a Glance
- Tasks: Monitor and manage network systems, ensuring smooth operations and quick incident resolution.
- Company: Join Arqiva, the leader in UK TV and radio broadcast, shaping the future of connectivity.
- Benefits: Enjoy a £33,000 salary, private medical, 25 days leave, and flexible working options.
- Why this job: Be part of an innovative team driving media distribution and connectivity solutions.
- Qualifications: A levels or BTEC in Engineering/Science; valid driving licence required.
- Other info: Flexible 24/7 shifts, with opportunities for career growth and development.
The predicted salary is between 26400 - 39600 £ per year.
Overview
Network Operator
Location: Onsite – Emley Moor, Huddersfield
Job Description
Network Operator
Total Package
- £36,000 per annum depending on experience
- 20% shift allowance
- 5% pension contribution
- Private Medical
- 25 days annual leave
- Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
- Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
Key Responsibilities
- Use monitoring and control systems to control, configure and operate equipment, systems, networks and platforms, directly and remotely
- Provide network monitoring and event management through the Operation Support Systems (OSS) in line with Service Level Agreements and network availability figures
- Take corrective action and ensure incidents are directed to the correct resolver group to secure rapid resolution
- Enter accurate incident reports/logs and service details/schedules into the system and track reported incidents to satisfactory resolution
- Drive the resolution of service affecting events, creating incidents, applying technical and engineering knowledge and escalating to appropriate resolver groups where necessary
- Communicate maintenance schedules of Arqiva’s in life products and services to internal and external stakeholders
- Support all TV/Radio analogue and digital transmissions systems, including internal and external distribution architecture
- Interact with both internal and external customers and suppliers, 1st line management of the Terrestrial Broadcast platforms and National Critical Infrastructure using appropriate network management tools to meet customer specific contractual requirements
- Flexible 365 24/7 shift working including nights, weekends and bank holidays, travel for ad-hoc business requirements may be required
- Produce clear and concise incident reports within required contractual timescales for customers, suppliers and leadership team
- Required to work from multiple business locations as and when required
Must Haves
- A levels and/ or BTEC in an Engineering/Science field, or equivalent qualification
- Valid driving licence
- Be prepared to work flexible 365 24/7 shift patterns including nights, weekends and bank holidays
Might Haves
- Demonstrable industry experience
About Arqiva
We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.
Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.
Your wellbeing… Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.
Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!
Inclusive Arqiva …Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!
Job Info
This posting contains standard job information for candidates. No additional content is included beyond the role description above.
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Network Operator employer: Arqiva
Contact Detail:
Arqiva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operator
✨Tip Number 1
Familiarise yourself with the specific monitoring and control systems mentioned in the job description. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your incident management skills. Be prepared to discuss how you've handled service-affecting events in the past, as this will show your ability to drive resolutions effectively.
✨Tip Number 3
Network with current or former employees of Arqiva on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss your flexibility regarding shift patterns. Since the role requires 24/7 availability, showcasing your willingness to adapt to various schedules will be crucial in making a positive impression.
We think you need these skills to ace Network Operator
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required qualifications for the Network Operator position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your qualifications, including any A levels or BTEC in Engineering/Science. Highlight any relevant industry experience and technical skills that align with the job requirements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle network monitoring and incident management, as well as your flexibility for shift work.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Network Operator role.
How to prepare for a job interview at Arqiva
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Network Operator. Familiarise yourself with network monitoring systems, incident management, and the specific technologies mentioned in the job description. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Technical Skills
Be prepared to discuss your technical skills and any relevant experience you have in engineering or science fields. Highlight any previous roles where you've used monitoring and control systems, as well as your ability to troubleshoot and resolve network issues.
✨Prepare for Shift Work Questions
Since the role requires flexible 365 24/7 shift work, be ready to discuss your availability and willingness to work nights, weekends, and bank holidays. Share any past experiences that demonstrate your adaptability to such schedules.
✨Communicate Clearly
Effective communication is key in this role, especially when interacting with internal and external stakeholders. Practice articulating your thoughts clearly and concisely, particularly when discussing incident reports and maintenance schedules.
