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For Companies At a Glance
- Tasks: Support clients with tailored insurance solutions and manage day-to-day service.
- Company: Join Aon, a global leader in insurance, dedicated to better decisions and client success.
- Benefits: Enjoy hybrid working, comprehensive training, and two Global Wellbeing Days each year.
- Why this job: Grow your career in a supportive team culture focused on technical excellence and client relationships.
- Qualifications: Experience in the insurance industry and strong communication skills are essential.
- Other info: Aon values diversity and offers equal opportunities for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Client Service Advisor – Corporate Insurance, Chelmsford
We are hiring!
Are you looking for your next step up within the insurance industry? Would you like to excel your career with a global leading broker?
Aon Corporate in are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
This is a fantastic opportunity to join our very experienced and growing team in Aon Chelmsford, with our team members enthusiastic to share their knowledge and develop colleagues in our business.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. Our clients look for a relationship with their broker where we provide a tailored approach.
Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. As a Client Service Advisor you will handle the day-to-day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover.
The successful candidate will liaise with our client management team to fully understand the client\’s business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on insurer surveys.
Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.
Negotiate renewal terms, mid-term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required – fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
Build and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
Provide on-going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.
Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Take ownership of problems and their resolution, seeking assistance where necessary.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
The Client Service Advisor role within Chelmsford is going through an evolution, with less administrative burden and more time with clients and focusing on technical excellence in the role.
The successful candidate that joins our team will work alongside our team of Client Managers across an established and varied portfolio of large mid-market corporate clients, and you will have lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.
We provide comprehensive training support and tailor individual development plans to suit each colleague. With tailored training, coaching and development opportunities to suit your needs, there will be plenty of opportunities to progress your career within Aon.
We work within a very open and trusted culture, operate a flexible Hybrid working model, and really pull together as a team to achieve success in Chelmsford.
This is a great opportunity to build a career in a team with a consistent track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
- Experience in the insurance industry, with experience in the core lines of commercial risks.
- Understanding of Global placements an advantage.
- Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
- An effective communicator and presenter.
- Client focused with a consultative approach and commitment to excellence in the provision of client service.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two \”Global Wellbeing Days\” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
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Client Service Advisor- Corporate Insurance employer: Virginia Tech
Contact Detail:
Virginia Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Advisor- Corporate Insurance
✨Tip Number 1
Familiarise yourself with the latest trends in corporate insurance and risk management. Understanding the current market dynamics will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the industry.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work at Aon or similar companies. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent client service in previous roles. Highlighting your consultative approach and ability to tailor solutions will resonate well with the expectations of a Client Service Advisor.
✨Tip Number 4
Research Aon's corporate culture and values thoroughly. Being able to articulate how your personal values align with theirs during the interview can set you apart as a candidate who is not only qualified but also a good cultural fit.
We think you need these skills to ace Client Service Advisor- Corporate Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry, particularly in commercial risks. Use specific examples that demonstrate your understanding of client service and risk management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with Aon's values and the specific requirements of the Client Service Advisor position.
Highlight Communication Skills: Since the role requires effective communication with clients and team members, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed client relationships in the past.
Showcase Continuous Learning: Aon values continuous learning, so mention any relevant training or certifications you have completed. This could include courses related to insurance, risk management, or client service that demonstrate your commitment to professional development.
How to prepare for a job interview at Virginia Tech
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Client Service Advisor. Familiarise yourself with the key tasks mentioned in the job description, such as handling day-to-day client service and providing technical advice on insurance cover.
✨Showcase Your Communication Skills
As an effective communicator is crucial for this role, prepare to demonstrate your communication skills during the interview. Be ready to discuss how you've successfully managed client relationships in the past and how you approach presenting complex information clearly.
✨Research Aon's Values
Aon places a strong emphasis on trust, inclusivity, and teamwork. Research their corporate values and be prepared to discuss how your personal values align with theirs. This will show that you're not just interested in the role, but also in being part of their culture.
✨Prepare Questions
Have a list of insightful questions ready to ask your interviewers. This could include inquiries about the team dynamics, opportunities for professional development, or how Aon measures success in the Client Service Advisor role. It shows your genuine interest in the position and the company.
