Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients to drive product utilisation and deliver fraud strategies.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and fraud prevention.
- Benefits: Enjoy flexible work options and opportunities for professional growth.
- Why this job: Be a trusted advisor while making a real impact in fraud prevention.
- Qualifications: Experience in consulting or banking; knowledge of fraud management is a plus.
- Other info: Collaborate with diverse teams and present solutions to executives.
The predicted salary is between 43200 - 72000 £ per year.
Engagement Manager – London, Poland, Germany, Spain, or France.
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team: You’ll work within a collaborative and supportive environment to grow your personal and problem-solving skills and help deliver solutions that will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue.
About the Role: You will work in collaboration with our customers and account managers to maximise the value delivered by the worlds largest email based risk assessment solution. Your results will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability.
This is achieved through a range of activities. This includes proactive analysis of accounts to identify improvements, optimising the risk assessment to more accurately detect high risk transactions and providing thought leadership to customers during business reviews.
We are looking for individuals with a proactive and analytical approach to problem solving, good consulting mindset and an interest to bring value to our customers. In the role you’ll experience how to leverage real-time digital identity intelligence, analysing millions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce.
Responsibilities
- Supporting business reviews for key accounts through the creation and presentation of analytical insights relating to the customers deployment
- Conducting proactive monitoring and analysis to ensure key customers solution performance is maintained and improved
- Performing targeted rule adjustments to help our customers address emerging risks
- Developing an action plan for key customers which improves their maturity on the solution. Providing business support through fraud analysis and research.
- Conducting routine fraud review verification and ensure corrections/clarifications are made in a timely manner.
- Improving fraud detection performance by optimizing the false positive/fraud capture rate. Utilize various data workflow management and analysis tools.
Requirements
- Demonstrate proficiency with languages such as SQL, Python, etc. and various data types and formats including, but not limited to: XML, flat files, delimited, etc
- Demonstrate proficiency with data analysis tools and processes.
- Interest in working together with varied areas within the company and customers.
- Show ability and desire to learn new processes, tools, and technologies.
- Demonstrate good research skills and Interest in fraud analysis for real-life scenarios.
- Demonstrate good oral and written communications skills in English. Other languages ideal
- Have highly proactive nature and be well organised and able to prioritise time
Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life Assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
Fraud SME - Engagement Manager employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud SME - Engagement Manager
✨Tip Number 1
Familiarise yourself with the latest trends in fraud and risk management. Understanding current challenges and solutions in the industry will help you engage more effectively with potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the financial services and fraud prevention sectors. Attend relevant conferences or webinars to build connections and gain insights that can enhance your understanding of client needs and expectations.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-world examples. Be ready to discuss how you've successfully navigated complex situations in previous roles, particularly those involving technical teams and non-technical stakeholders.
✨Tip Number 4
Stay updated on LexisNexis Risk Solutions' products and services. Knowing the ins and outs of what we offer will allow you to tailor your conversations and demonstrate how you can drive customer engagement and satisfaction.
We think you need these skills to ace Fraud SME - Engagement Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Engagement Manager position. Tailor your application to highlight your relevant experience in fraud and risk management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in consulting, professional services, or banking. Provide specific examples of how you've successfully managed customer accounts and developed fraud strategies.
Showcase Problem-Solving Skills: Demonstrate your problem-solving and critical thinking skills in your application. Use concrete examples to illustrate how you've tackled challenges in previous roles, especially in relation to fraud and identity solutions.
Craft a Compelling Cover Letter: Write a tailored cover letter that connects your background with the needs of LexisNexis Risk Solutions. Mention your understanding of their products and how you can contribute to driving customer engagement and positive business outcomes.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Understand the Fraud Landscape
Make sure you have a solid grasp of current fraud trends and risk management strategies. Familiarise yourself with LexisNexis Risk Solutions' offerings and how they address these challenges, as this will demonstrate your commitment and knowledge during the interview.
✨Showcase Your Consulting Experience
Be prepared to discuss your previous consulting or professional services experience. Highlight specific examples where you've successfully engaged with clients, developed strategies, or delivered solutions that resulted in positive outcomes.
✨Communicate Effectively with Diverse Audiences
Since the role involves presenting to various stakeholders, practice articulating complex ideas in simple terms. Use examples from your past experiences to illustrate how you've effectively communicated with both technical and non-technical audiences.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've encountered challenges in fraud management or risk assessment. Focus on your critical thinking process and how you arrived at effective solutions, as this will showcase your analytical abilities and fit for the role.
