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- Tasks: Lead and manage a dynamic service desk team across various support levels.
- Company: Join a forward-thinking company dedicated to tech innovation and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a supportive work environment.
- Why this job: Be part of a collaborative culture that values growth and technical excellence.
- Qualifications: Experience in team management and technical support is essential.
- Other info: This role offers a chance to shape the future of tech support.
The predicted salary is between 48000 - 67200 £ per year.
Technical Team Manager Salary: £48k plus 3% bonus The Technical Team Manager will oversee a service desk team consisting of 1st, 2nd, and 3rd Line support technicians click apply for full job details
Technical Group Manager employer: CBSbutler Holdings Limited
Contact Detail:
CBSbutler Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Group Manager
✨Tip Number 1
Familiarise yourself with the latest trends in technical support and service desk management. Being knowledgeable about current technologies and methodologies will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who work in similar roles. Attend relevant meetups or online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage teams effectively. Be ready to provide examples of how you've successfully led a team in the past, as this is crucial for a Technical Group Manager role.
✨Tip Number 4
Research StudySmarter's values and culture. Tailoring your conversation to align with our mission and demonstrating how you can contribute to our goals will make a positive impression during the interview process.
We think you need these skills to ace Technical Group Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Technical Group Manager. Highlight key skills and experiences that align with overseeing a service desk team.
Tailor Your CV: Customise your CV to reflect your experience in managing technical teams, particularly in service desk environments. Use specific examples of how you've led 1st, 2nd, and 3rd Line support technicians.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and technical expertise. Mention your understanding of service desk operations and how you can contribute to the team's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at CBSbutler Holdings Limited
✨Showcase Your Leadership Skills
As a Technical Group Manager, you'll be expected to lead a diverse team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.
✨Demonstrate Technical Knowledge
Make sure you brush up on the technical skills relevant to 1st, 2nd, and 3rd Line support. Be ready to answer questions that test your understanding of common technical issues and how to resolve them.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to handle difficult situations or conflicts within your team and how you resolved them.
✨Research the Company Culture
Understanding the company's culture is crucial. Familiarise yourself with their values and mission, and be ready to explain how your personal values align with theirs during the interview.
