Retail Advisor

Retail Advisor

Ayr Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, help them find products, and build lasting relationships.
  • Company: Join EE, a community-focused brand that values diversity and connection.
  • Benefits: Enjoy £13.12 p/h, 20% commission, online GP, and generous family leave.
  • Why this job: Be part of a supportive team culture with opportunities for personal growth and community impact.
  • Qualifications: No specific experience needed; just bring your personality and curiosity.
  • Other info: Flexible hours, career development support, and volunteering days available.

Working Hours: 37.5 hours per week

Location: Ayr

Salary: £13.12 p/h plus 20% on target commission

At EE, resilience meets opportunity. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in high-pressure situations, you already have what it takes to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

What’s in it for you?

  • £13.12 per hour + 20% on-target commission – rewarding your performance and drive
  • 24/7 Online GP access for you and your immediate family – because your wellbeing matters
  • Market-leading paid carer’s leave – supporting you when your loved ones need you most
  • Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
  • Massive discounts on EE & BT products – saving you hundreds every year
  • Career development support – carve your own path with training and progression opportunities
  • Season Ticket Travel Loan – making your commute more affordable
  • Volunteering days – give back to your community with paid time off
  • Optional Private Healthcare and Dental – extra peace of mind for you and your family

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

Retail Advisor employer: EE Retail

At EE, we pride ourselves on being an inclusive employer that values individuality and community connection. Our Ayr location offers a supportive work culture with extensive training, competitive pay, and generous benefits such as online GP access and family leave, ensuring our Retail Advisors can thrive both personally and professionally. Join us to enjoy meaningful career development opportunities while making a positive impact in your local community.
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Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.

✨Tip Number 2

Showcase your interpersonal skills. Since the role emphasises building relationships, think of examples from your past experiences where you've successfully connected with others, whether in a professional or personal context.

✨Tip Number 3

Research the local community in Ayr. Being knowledgeable about the area and its demographics can help you relate better to potential customers and demonstrate your commitment to the role.

✨Tip Number 4

Prepare questions to ask during your interview. This shows your curiosity and eagerness to learn, which aligns perfectly with the qualities EE is looking for in a Retail Advisor.

We think you need these skills to ace Retail Advisor

Excellent Communication Skills
Customer Service Orientation
Interpersonal Skills
Problem-Solving Skills
Adaptability
Resilience
Curiosity
Teamwork
Sales Skills
Time Management
Empathy
Active Listening
Conflict Resolution
Relationship Building

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes mentioned, such as communication, curiosity, and resilience.

Tailor Your CV: Make sure your CV reflects the qualities that EE values. Include any relevant experiences, even if they are not directly related to retail, that demonstrate your ability to connect with people and handle challenging situations.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you build relationships with customers and contribute to the team culture.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.

How to prepare for a job interview at EE Retail

✨Show Your Personality

Since the role values individuality, be sure to let your personality shine through during the interview. Share personal anecdotes that highlight your unique experiences and how they relate to connecting with customers.

✨Demonstrate Communication Skills

As a Retail Advisor, strong communication is key. Prepare examples of how you've effectively communicated with diverse groups in the past. This could include resolving conflicts or simply making connections with people from different backgrounds.

✨Highlight Transferable Skills

Even if you lack direct retail experience, think about skills you've gained from other areas of your life, such as resilience or problem-solving. Be ready to discuss how these skills can help you succeed in the Retail Advisor role.

✨Ask Thoughtful Questions

Show your curiosity by preparing questions about the company culture, training opportunities, and career progression. This not only demonstrates your interest in the role but also helps you assess if the company is the right fit for you.

Retail Advisor
EE Retail
Location: Ayr
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