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- Tasks: Protect brands and ensure employee safety while preventing shoplifting.
- Company: Proact Security values honesty, inclusivity, and a positive work culture.
- Benefits: Enjoy flexible shifts and the chance to grow in a supportive environment.
- Why this job: Join a team that prioritises diversity and customer service in a dynamic retail setting.
- Qualifications: Strong communication skills and a valid SIA license are essential; experience is a plus.
- Other info: Open to both experienced and entry-level candidates in Luton Town Centre.
Shift Pattern is Thursday 1100-1900, Fri and Sat 1030-1830, Sun 1100-1700.
Our people here at Proact are central to everything we do. We’re constantly looking for ways to add more value to our Customers, and we recognise that starts from within.
We are a straight-forward, honest and optimistic group from the front-line, all the way up to our executive. Our inclusive mindset, that embraces change and all aspects of diversity, make us different from archetypal security companies out there. We just feel that makes for happier teams, and consequently, better business partners for our Customers. If you are as passionate about these values as we are, we would love to talk with you.
The Retail Division at Proact Security is seeking both experienced and entry level candidates for Security Guarding positions in Luton Town Centre. This role involves protecting great brands from store shrinkage, along with ensuring the safety of store employees.
PRIMARY RESPONSIBILITIES
- Partnering with store management to meet loss prevention objectives
- Commit to the highest degree of professionalism and customer service
- Detect and prevent shoplifting, and ensure the safety of store employees
- Prepare case reports covering theft details
- Maintain effective relationships with mall security and local police
- Ensure high execution of company security measures designed to control store shrinkage
- Provide training as required by store
JOB QUALIFICATIONS
- Effective at building partnerships
- Excellent communication and interpersonal skills
- Must be confident and able to deliver great customer service
- Ability to remain calm and resilient in challenging situations
- Must possess right to work in UK
- Must hold valid SIA license relevant to position
- Prior security experience and understanding of ASCONE preferred, but not essential
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Retail Security Officer employer: Proact Security Group
Contact Detail:
Proact Security Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security measures and loss prevention strategies used in retail environments. Understanding these concepts will help you demonstrate your knowledge during interviews and show that you're proactive about the role.
✨Tip Number 2
Network with current or former employees in the security industry, especially those who have worked in retail. They can provide valuable insights into the company culture at Proact and what they look for in candidates.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've had to handle challenging situations calmly and professionally. This will showcase your ability to remain resilient under pressure, a key quality for a Retail Security Officer.
✨Tip Number 4
Research Proact's values and mission statement thoroughly. Being able to articulate how your personal values align with theirs during the interview can set you apart from other candidates.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Retail Security Officer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: If you have prior security experience or customer service roles, make sure to emphasise these in your CV and cover letter. Use specific examples to demonstrate your ability to handle challenging situations and provide excellent service.
Showcase Your Skills: Focus on your communication and interpersonal skills in your application. Mention any relevant training or certifications, such as your SIA license, and explain how these contribute to your effectiveness in a retail security environment.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the values of Proact Security. Discuss why you want to work for them and how you can contribute to their mission of providing excellent service and maintaining safety.
How to prepare for a job interview at Proact Security Group
✨Understand the Company Culture
Before your interview, take some time to research Proact's values and culture. They pride themselves on being straightforward, honest, and optimistic. Showing that you align with these values can make a strong impression.
✨Demonstrate Customer Service Skills
As a Retail Security Officer, you'll need to provide excellent customer service. Prepare examples from your past experiences where you successfully handled challenging situations while maintaining professionalism and a positive attitude.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life security scenarios, such as dealing with shoplifting or managing difficult customers. Think through your responses and be ready to explain your thought process.
✨Show Your Team Spirit
Proact values teamwork and partnership with store management. Be prepared to discuss how you've worked effectively in teams before and how you can contribute to a collaborative environment.
