CSI Travel Agent Executive

CSI Travel Agent Executive

Edinburgh Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the CSI system and build global travel itineraries.
  • Company: Join a dynamic team at M4 Recruitment, focused on travel solutions.
  • Benefits: Gain valuable experience in the travel industry with potential for growth.
  • Why this job: Perfect for travel enthusiasts looking to make an impact in a fast-paced environment.
  • Qualifications: ITour knowledge and a passion for travel are essential.
  • Other info: Flexible hours may include occasional after-hours support.

The predicted salary is between 28800 - 43200 £ per year.

M4 Recruitment are looking to source a CSI Executive to join one of our clients based in Royal Wootton Bassett. Overview of the role: To update and support the CSI system in a timely manner. Build cluster itineraries in the back-office system to allow for sales to book globally. Working to develop a strong relationship with product to ensure all CSI clusters are built ready for go live. Responsible for the input of cruise group allocations into the back-office IMP system. Escalating any technical problems with urgency to minimise business impact. Responsibilities Loading of contracted allocation including Hotels/Events/Transfer/Cruise groups Building of all CSI packages prior to the package going on sale Ensuring the booking process is clear for all departments Frequent audits of elements loaded to CSI to ensure information is accurate Working with TravelTek to ensure a smooth day-to-day running of the system and highlighting any areas that are not performing correctly or need enhancing Assisting sales and admin with any booking/loading issues (this may include being contacted outside normal working hours) Building good working relationships across the business in order to deliver to appropriate timescale. Understanding of the contracting database & how stock is recorded along with the T&Cs and Liability dates Supporting admin with stock queries Occasionally speaking to suppliers for top up of stock requests on existing contracts Support Contracting Managers with their admin to ensure prepped and ready for loading Requirements Have a high level of understanding of ITour, contracting loading and the contracting database. An interest in travel or travel industry experience Eye for accuracy and detail Approachable, with a willingness to help A want to learn and develop Willing to commit time and effort into making the systems run smoothly Ability to multi-skill when supporting administrative duties for the Contracting Managers M4 Recruitment are an employment business and operates as an equal opportunities employer. Permission to place an advertisement for the above mentioned role has been given by the company mentioned. JBRP1_UKTJ

CSI Travel Agent Executive employer: M4 Recruitment - Swindon Division

Joining our team as a CSI Travel Agent Executive in Royal Wootton Bassett means becoming part of a dynamic and supportive work culture that values collaboration and innovation. We offer competitive benefits, opportunities for professional growth, and a commitment to employee development, ensuring you have the tools and resources needed to thrive in your role. With a focus on building strong relationships across departments and a passion for the travel industry, you'll find meaningful and rewarding work that makes a real impact.
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Contact Detail:

M4 Recruitment - Swindon Division Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CSI Travel Agent Executive

✨Tip Number 1

Familiarize yourself with the CSI system and its functionalities. Understanding how to navigate and utilize the system effectively will give you a significant advantage during the interview process.

✨Tip Number 2

Network with professionals in the travel industry, especially those who have experience with contracting and booking systems. Building relationships can provide you with valuable insights and potentially lead to referrals.

✨Tip Number 3

Stay updated on the latest trends and technologies in the travel sector. Showing that you are knowledgeable about current developments can demonstrate your passion for the industry and your commitment to continuous learning.

✨Tip Number 4

Prepare to discuss specific examples of how you've handled technical issues or improved processes in previous roles. This will showcase your problem-solving skills and your ability to work under pressure, which are crucial for this position.

We think you need these skills to ace CSI Travel Agent Executive

ITour System Proficiency
Contracting Database Knowledge
Attention to Detail
Travel Industry Experience
Strong Communication Skills
Problem-Solving Skills
Ability to Work Under Pressure
Relationship Building
Multi-tasking Abilities
Technical Troubleshooting
Time Management
Adaptability
Customer Service Orientation
Willingness to Learn

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the CSI Travel Agent Executive position. Highlight key responsibilities and requirements that resonate with your experience and skills.

Tailor Your CV: Customize your CV to reflect relevant experience in the travel industry, particularly focusing on any roles involving IT systems, contracting, or customer service. Use specific examples to demonstrate your skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the CSI system. Mention how your background aligns with the responsibilities outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and presented clearly to make a strong impression.

How to prepare for a job interview at M4 Recruitment - Swindon Division

✨Show Your ITour Knowledge

Make sure to highlight your understanding of the ITour system and contracting database during the interview. Be prepared to discuss how you've used these tools in previous roles or how you would approach learning them if you're not already familiar.

✨Demonstrate Attention to Detail

Since accuracy is crucial for this role, provide examples from your past experiences where your attention to detail made a significant impact. This could be in managing bookings, handling contracts, or any relevant tasks.

✨Express Your Passion for Travel

Share your enthusiasm for the travel industry. Discuss any personal travel experiences or insights that have shaped your interest in this field, as it will show your genuine commitment to the role.

✨Prepare for Technical Questions

Be ready to answer questions about troubleshooting technical issues, especially related to booking systems. Think of scenarios where you successfully resolved problems and how you communicated with other departments to ensure smooth operations.

CSI Travel Agent Executive
M4 Recruitment - Swindon Division
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