Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of Debt Collectors and oversee the collections process.
- Company: DAC Beachcroft is a leading law practice focused on delivering exceptional client service.
- Benefits: Enjoy flexible working, competitive pay, private medical insurance, and gym discounts.
- Why this job: Join a dynamic team, make an impact, and grow your career in a supportive environment.
- Qualifications: 3+ years in a supervisory role with debt collection experience required.
- Other info: This is a remote position available across England and Wales.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Debt Recovery Supervisor role at DAC Beachcroft.
We are seeking a highly motivated and experienced Debt Recovery Supervisor on a permanent basis. The Debt Recovery Supervisor will oversee the collections process for our clients, supervise a team, monitor collection activities, implement effective strategies, and ensure compliance with legal and regulatory requirements. The ideal candidate should have a strong background in collections and excellent leadership skills.
Responsibilities
- Supervise and lead a team of Debt Collectors, providing guidance, training, and performance reviews.
- Monitor compliance and maintain quality standards, ensuring accurate and timely system updates.
- Develop and implement strategies to maximize collections and achieve targets.
- Collaborate with stakeholders to resolve complex issues and provide customer service.
- Create transparent reporting packs and understand team’s bad debt provisions.
- Manage own ledger and ensure process adherence with internal and external stakeholders.
- Represent DACB CSG in client meetings.
Requirements
- Minimum of 3 years supervisory experience in a high-volume environment.
- Extensive experience in debt collection.
- Proven track record of meeting or exceeding targets.
- Understanding of financial systems and processes.
- Preferably ICM Qualified or working towards qualification.
Benefits
- Flexible working arrangements and work-life balance.
- Competitive remuneration package including private medical insurance, income protection, and gym discounts.
- Opportunities for professional growth and development.
- Participation in social and ESG activities.
We are committed to diversity and inclusion. If you’re excited about this role but your experience doesn’t match every qualification, we encourage you to apply. You might be the perfect fit for this or other roles!
Additional Information
Location: Remote – England and Wales
Seniority Level: Mid-Senior level
Employment Type: Full-time
Industry: Law Practice
#J-18808-Ljbffr
Debt Recovery Supervisor employer: DAC Beachcroft
Contact Detail:
DAC Beachcroft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Supervisor
✨Tip Number 1
Familiarise yourself with the latest debt recovery laws and regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance, which is crucial for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific strategies you've implemented to improve team performance and meet targets.
✨Tip Number 3
Network with professionals in the debt recovery and collections field. Engaging with others can provide insights into industry trends and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Prepare to discuss your experience with financial systems and processes in detail. Being able to articulate how you've used these systems to enhance collections will set you apart from other candidates.
We think you need these skills to ace Debt Recovery Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience and achievements in debt collection. Use specific examples to demonstrate how you've met or exceeded targets in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Debt Recovery Supervisor role at DAC Beachcroft. Mention your leadership skills and how you plan to implement effective strategies to maximise collections.
Showcase Relevant Experience: When detailing your work history, focus on your experience in high-volume environments and any relevant qualifications, such as ICM. This will help demonstrate your suitability for the role.
Highlight Compliance Knowledge: Since compliance is crucial in this role, mention any experience you have with legal and regulatory requirements in debt collection. This will show that you understand the importance of maintaining quality standards.
How to prepare for a job interview at DAC Beachcroft
✨Showcase Your Leadership Skills
As a Debt Recovery Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any training or mentoring experiences you've had.
✨Demonstrate Your Knowledge of Compliance
Understanding legal and regulatory requirements is crucial in this role. Brush up on relevant laws and regulations related to debt recovery. Be ready to discuss how you've ensured compliance in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare scenarios where you had to resolve complex issues or improve collection strategies. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with DAC Beachcroft
Research DAC Beachcroft's values, culture, and recent news. Understanding the company will help you tailor your responses and show genuine interest in the role. Be ready to explain why you want to work specifically for them.
