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- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £13.15 per hour, tips, paid breaks, 28 days holiday, and more perks!
- Why this job: Be part of an exciting growth journey in a vibrant, engaging environment.
- Qualifications: Strong leadership skills and experience in Food & Beverage operations preferred.
- Other info: Must be 18+, flexible for night shifts and weekends in a 24/7 casino.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £13.15
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance:Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
As an F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish.
You’ll inspire and motivate your team to provide a first-class service that leaves customers wanting to return time & time again and driving our mission to being the most loved Casinos in the UK.
Qualifications
- Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team
- Experience of working in a Food & Beverage operation
- If you have either an NVQ Level 2 in Hospitality or a relevant kitchen qualification that would be an advantage – but not essential.
Additional Information
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
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Grosvenor Food & Beverage Team Leader employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grosvenor Food & Beverage Team Leader
✨Tip Number 1
Familiarise yourself with Grosvenor Casinos' values and mission. Understanding their goal to become the UK's most loved casinos will help you align your answers during interviews and demonstrate your enthusiasm for their vision.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Highlighting specific instances where you've motivated staff or improved service quality can set you apart from other candidates.
✨Tip Number 3
Research the food and beverage trends relevant to the casino industry. Being knowledgeable about current trends can help you engage in meaningful conversations during interviews and show that you're proactive about enhancing customer experiences.
✨Tip Number 4
Prepare to discuss your flexibility regarding working hours, especially since this role requires night shifts and weekends. Emphasising your willingness to adapt to the demands of the job will demonstrate your commitment to the role.
We think you need these skills to ace Grosvenor Food & Beverage Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the F&B Team Leader position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Leadership Experience: Emphasise your leadership skills and any experience you have in building high-performing teams. Use specific examples to demonstrate how you've motivated and inspired a team in a food and beverage setting.
Showcase Relevant Qualifications: If you have an NVQ Level 2 in Hospitality or any relevant kitchen qualifications, make sure to mention them prominently in your CV and cover letter. Even if not essential, they can strengthen your application.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Mention why you want to work at Grosvenor Casinos and how you can contribute to their mission of becoming the UK's most loved casinos.
How to prepare for a job interview at The Rank Group
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and inspired them to achieve high standards.
✨Understand the Food & Beverage Landscape
Familiarise yourself with current trends in the food and beverage industry. Be ready to discuss how you can implement these trends in the casino environment to enhance customer experience.
✨Emphasise Customer Service Excellence
Grosvenor Casinos values exceptional customer service. Prepare to share specific instances where you went above and beyond for customers, highlighting your commitment to creating memorable experiences.
✨Be Ready for Flexibility Questions
Since the role requires working nights and weekends, be prepared to discuss your availability and flexibility. Show that you understand the demands of the job and are willing to adapt to meet them.
